Elana Timberlake
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Correctional Officer
LaPorte County Correctional Facility
02.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Assistant Property Manager
Kittle Properties
03.2022 - 02.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Streamlined rent collection processes, minimizing late payments through effective communication and follow-up strategies.
- Ensured compliance with all local, state, and federal housing laws and regulations, mitigating legal risks.
Property Manager
The Liberty Group Apartment Staffing
08.2017 - 04.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Pt. Jailer/Caseworker
Shelby County Jail
03.2014 - 08.2016
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Assessed needs of each client and recommended appropriate services and resources.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Established trusting relationships with clients, fostering open communication and rapport building.
Substitute Teacher
Kelly Educational Staffing
01.2000 - 02.2006
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Education
High School Diploma -
Michigan City Elston Sr. High
Michigan City, INAssociate of Business Administration -
Commonwealth Business College
Michigan City, IN08.1990
Skills
First Aid Training
Emergency Response
De-Escalation Techniques
Conflict resolution skills
Restraint Techniques
Mental health awareness
Client Engagement
Crisis Intervention
Decision-Making
Certification
- Mental Health First Aid Certification – Mental Health First Aid USA.
- License Forster parent for mentally challenge, sexual abuse clients.
Timeline
Correctional Officer
LaPorte County Correctional Facility
02.2024 - Current
Assistant Property Manager
Kittle Properties
03.2022 - 02.2024
Property Manager
The Liberty Group Apartment Staffing
08.2017 - 04.2021
Pt. Jailer/Caseworker
Shelby County Jail
03.2014 - 08.2016
Substitute Teacher
Kelly Educational Staffing
01.2000 - 02.2006
High School Diploma -
Michigan City Elston Sr. High
Associate of Business Administration -
Commonwealth Business College
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