Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elana Warren

Redding,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

NIGHT WATCHMAN

VANTAGE POINT
12.2023 - 01.2026
  • Monitored premises and ensured safety protocols were followed during shifts.
  • Provided exceptional customer service while enforcing rules, resolving conflicts, or assisting guests as needed.
  • Conducted routine inspections of facilities to identify security vulnerabilities.
  • Responded promptly to alarms and emergency situations, coordinating with local authorities as needed.
  • Maintained detailed logs of activities and incidents for accurate record-keeping and reporting.

BOUNCER

HEN HOUSE ROADHOUSE
11.2020 - 12.2023
  • Verified identification for legal age prior to admissions to premises.
  • Inspected each person to check for weapons or contraband before entering premises.
  • Detected emergency situations through keen listening and close observation to respond appropriately to potential issues.
  • Responded to incidents promptly, de-escalating conflicts while maintaining order among patrons.

KARAOKE HOST

MONROES CASINO CLUB
06.2021 - 03.2022
  • Set up and operated audio and video equipment.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Utilized well-developed communication, active listening, and engagement skills when speaking.
  • Promoted services on social media.
  • Accommodated guests with special needs to promote a comfortable experience for all.

BARTENDER

CLUB 501
04.2017 - 03.2020
  • Planned and coordinated special events to boost customer numbers and profit.
  • Created unique beverages to increase revenue and patron loyalty.
  • Interacted with customers and completed transactions while maintaining work areas according to relevant professional standards and laws.
  • Monitored patrons’ alcohol consumption to encourage safety.

Education

Liberal Studies

Shasta College
Redding, CA

Skills

  • Outstanding customer service
  • Attentive and Observant
  • Age identification and compliance
  • Flexible and adaptable
  • Teamwork and collaboration
  • Threat detection
  • Patrol techniques

Certification


  • Customer Service Certification Training - Shasta College 2007

Timeline

NIGHT WATCHMAN

VANTAGE POINT
12.2023 - 01.2026

KARAOKE HOST

MONROES CASINO CLUB
06.2021 - 03.2022

BOUNCER

HEN HOUSE ROADHOUSE
11.2020 - 12.2023

BARTENDER

CLUB 501
04.2017 - 03.2020

Liberal Studies

Shasta College
Elana Warren