Summary
Overview
Work History
Education
Skills
Availability
Certification
Timeline
Generic

Elana Zahn

Eugene

Summary

Over 8 years of kitchen and customer service experience between fast food, waitressing, and kitchen coordinating, with a ServSafe certification. Previous jobs include Scooter's Coffee, Chick-Fil-A, Outback Steakhouse and Camp Harlow.


Personable, hardworking, positive professional with strong background in culinary coordination, food safety and customer service. Committed to role modeling solid work ethic and ensuring efficient kitchen operations, consistently delivering high-quality customer experiences both through product and service. Well versed in team leading, problem solving, multitasking and customer relations, bringing both a love for people and passion for a job well done to any team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Kitchen Coordinator

Camp Harlow
01.2024 - Current
  • Coordinated and participated in the activities of a team of skilled kitchen workers to feed 60 college students lunch and dinner every week day, and to make 3 meals for 100-300 counselors and campers daily.
  • Proactively addressed potential challenges or issues before they escalated into larger problems.
  • Fostered a positive work environment that encouraged teamwork and collaboration among kitchen staff members.
  • Loaded and unloaded over 50 lbs of freight and organized products between dry food shelves, fridges and freezers, reducing food waste by closely monitoring inventory levels and implementing proper storage techniques.
  • Actively participated in menu development sessions with kitchen manager, contributing creative ideas for new dishes and choosing meals based off of customers eating habits and statistical analysis.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Created menu order forms weekly, assisting with budget tracking and monitoring the cost of ingredients for the kitchen department.
  • Checked and tested foods to verify quality and temperature, directing food preparation and cooking activities to meet health and safety standards.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Waitress

Outback Steakhouse
07.2023 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Barista

Smokey Row
01.2023 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

High School Diploma -

Homeschooled
05-2020

Skills

  • ServSafe Food Safety Certification
  • Food Service Oversight
  • Food Preparation
  • Point-of-Sale Proficiency
  • Budgeting
  • Menu Designing and Planning
  • Specialized Meal Preparation
  • Customer Service and Relational Problem Solving
  • Team Leading
  • Product Control, Ordering, and Stocking

Availability

Part Time

10-15 Hours Weekly

Wednesday-Friday Evening Shifts



Certification

ServeSafe

Timeline

Kitchen Coordinator

Camp Harlow
01.2024 - Current

Waitress

Outback Steakhouse
07.2023 - 12.2023

Barista

Smokey Row
01.2023 - 12.2023

High School Diploma -

Homeschooled

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Elana Zahn