Elanah Rae
Fullerton,CA
Summary
Highly motivated employee with desire to take on new challenges and acquire new skills. Experienced with working under pressure to accomplish tasks and solve problems. Committed to teamwork and giving every customer a positive experience.
Overview
5
5
years of professional experience
Work History
Fast Food Team Member
Chick-fil-A
Brea, CA
10.2023 - Current
- Contributed to increased sales by upselling menu items and promoting limited-time offers, which led me to be selected for off-site sales.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Collaborated with team members for smooth shift transitions, maintaining consistent quality of service throughout the day.
- Supported team morale through active participation in training sessions, sharing best practices, and fostering a positive work atmosphere.
Season Employee
AmWINS Insurance Brokerage of California
Los Angeles, CA
06.2019 - Current
- Navigate different roles as a receptionist, technical assistant, and admin assistant which strengthened time management skills.
- Responsible for answering and directing phone calls, scheduling appointments, distributing mail accordingly, managing and stocking inventory, etc
- Check and stamp policies, prepare surplus lines forms, request lost runs, etc.
- Available to assist anyone with whatever they need, whether that be with filing, organizing office parties, lunch catering, dropping off packages, etc.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton05-2026
Skills
- Social Media
- Communication
- File Management
- Presentation
- Excel Spreadsheet
- Research
- Editing and Proofreading
- Academic Writing
Accomplishments
- Study Abroad: Barcelona, Spain in June of 2023
- Dean's List Fall of 2022
Related Coursework
- Writing for Mass Media
- Public Speaking
- Visual Communications
- Mass Communication in Modern Society
- Intercultural Communications
Timeline
Fast Food Team Member
Chick-fil-A
10.2023 - Current
Season Employee
AmWINS Insurance Brokerage of California
06.2019 - Current
Bachelor of Arts - Communications
California State University, Fullerton