Highly motivated employee with desire to take on new challenges and acquire new skills. Experienced with working under pressure to accomplish tasks and solve problems. Committed to teamwork and giving every customer a positive experience.
Overview
5
5
years of professional experience
Work History
Season Employee
AmWINS Insurance Brokerage of California
2019.06 - 2024.08
Navigated different roles as a receptionist, technical assistant, and admin assistant which strengthened time management skills
Responsible for answering and directing phone calls, scheduling appointments, distributing mail, managing inventory, etc
Checked and stamped policies, prepared surplus lines forms, etc
Available to assist anyone with whatever was needed, whether that be filing, organizing office parties, catering, dropping off packages, etc.
Fast Food Team Member
Chick-fil-A
2023.10 - 2024.07
Contributed to increased sales by upselling menu items and promoting limited-time offers, which led me to be selected for offsite sales
Resolved customer complaints by offering solutions that align with company policies while maintaining customer satisfaction
Collaborated with team members for shift transitions, maintaining consistent quality of service throughout the day
Supported team morale through active participation in training sessions, sharing best practices, and fostering a positive work atmosphere.
Education
Bachelor of Arts in Communications -
California State University, Fullerton
Fullerton, CA
05.2026
Skills
Customer Service
Positive attitude and enthusiasm
Engaging personality
Communication
Organization and Planning
Time Management
Timeline
Fast Food Team Member
Chick-fil-A
2023.10 - 2024.07
Season Employee
AmWINS Insurance Brokerage of California
2019.06 - 2024.08
Bachelor of Arts in Communications -
California State University, Fullerton
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