Elanah Rae
Placentia,CA
Summary
Highly motivated employee with desire to take on new challenges and acquire new skills. Experienced with working under pressure to accomplish tasks and solve problems. Committed to teamwork and giving every customer a positive experience.
Overview
5
5
years of professional experience
Work History
Season Employee
AmWINS Insurance Brokerage of California
06.2019 - 08.2024
- Navigated different roles as a receptionist, technical assistant, and admin assistant which strengthened time management skills
- Responsible for answering and directing phone calls, scheduling appointments, distributing mail, managing inventory, etc
- Checked and stamped policies, prepared surplus lines forms, etc
- Available to assist anyone with whatever was needed, whether that be filing, organizing office parties, catering, dropping off packages, etc.
Fast Food Team Member
Chick-fil-A
10.2023 - 07.2024
- Contributed to increased sales by upselling menu items and promoting limited-time offers, which led me to be selected for offsite sales
- Resolved customer complaints by offering solutions that align with company policies while maintaining customer satisfaction
- Collaborated with team members for shift transitions, maintaining consistent quality of service throughout the day
- Supported team morale through active participation in training sessions, sharing best practices, and fostering a positive work atmosphere.
Education
Bachelor of Arts in Communications -
California State University, Fullerton
Fullerton, CA05.2026
Skills
- Customer Service
- Positive attitude and enthusiasm
- Engaging personality
- Communication
- Organization and Planning
- Time Management
Timeline
Fast Food Team Member
Chick-fil-A
10.2023 - 07.2024
Season Employee
AmWINS Insurance Brokerage of California
06.2019 - 08.2024
Bachelor of Arts in Communications -
California State University, Fullerton
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