Elane Anderson
Sahuarita,AZ
Summary
Results-driven Area Supervisor with extensive experience in team building and financial reporting. Successfully trained staff to deliver exceptional customer service while maintaining operational efficiency and compliance with safety protocols.
Overview
26
26
years of professional experience
Work History
Cashier/Bookkeeper
Food City
Tucson, Arizona
11.2024 - Current
- Managed cash register, balanced funds during shifts to ensure accurate financial reporting.
- Handled returns and exchanges per company policies, ensuring compliance and maintaining customer trust.
- Assisted customers with product inquiries, improving shopping experience and increasing satisfaction.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Stocked shelves with merchandise to ensure availability.
- Executed additional tasks to support team operations.
Area Supervisor
Ross
Green Valley, Arizona
03.2023 - Current
- Trained new employees on company policies and customer service standards to ensure consistent customer experience.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Monitored employee performance, providing targeted feedback and coaching to enhance individual development.
- Enforced safety protocols and maintained a clean, organized store environment.
- Implemented visual merchandising strategies to enhance product displays.
- Conducted department walkthroughs to identify and address issues related to cleanliness, stock levels, and merchandising effectiveness.
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Managed payroll activities including timesheets submission and approval process.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Merchandise Manager
Food City
Tucson, Arizona
11.1999 - 09.2020
- Managed product selection and inventory for diverse food categories.
- Executed targeted merchandising plans that contributed to sales growth by optimizing inventory selection.
- Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
- Oversaw compliance with food safety regulations in merchandise handling.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Managed store personnel in order to meet staffing requirements while staying within budget.
- Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
- Communicated with vendors to align on new products, marketing campaigns, and promotional strategies.
- Placed prices and descriptive signage to enhance displays and promote items.
- Ensured that all merchandise was properly labeled according to company policy.
- Used historical and current business data to determine key buying trends and items.
Education
High School Diploma -
Sahuaro H.S.
Tucson, AZ05-1989
Skills
- Cash handling
- POS systems
- Customer service
- Inventory management
- Financial reporting
- Team building
Languages
Spanish
Native/ Bilingual
Timeline
Cashier/Bookkeeper
Food City
11.2024 - Current
Area Supervisor
Ross
03.2023 - Current
Merchandise Manager
Food City
11.1999 - 09.2020
High School Diploma -
Sahuaro H.S.