Elanna Allison
Florence,SC
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Journeys Shoes
Florence , SC
06.2022 - 04.2023
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Champs Sports
San Diego, CA
07.2021 - 06.2022
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Morse High School
San Diego, CA06-2021
Skills
- Cash register operation
- Customer service
- Sales processing
- Inventory management
- Product merchandising
- Customer relationship management
Certification
- Child development
Timeline
Sales Associate
Journeys Shoes
06.2022 - 04.2023
Sales Associate
Champs Sports
07.2021 - 06.2022
High School Diploma -
Morse High School