Elarriel Bloom
Tallahassee,Florida
Summary
Demonstrating a commitment to professional growth, I have progressed from coach operator to assistant trainer and training ambassador, while maintaining high personal standards. My goal is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
10
10
years of professional experience
Work History
Training Ambassador/Professional Coach Operator
City of Tallahassee
01.2015 - Current
- Operate buses efficiently to facilitate the safe transportation of passengers.
- Responded promptly to inquiries regarding any aspect of the organization's training programs.
- Ensured compliance with applicable laws, regulations, policies, procedures and standards relating to safety and health issues in the workplace.
- Evaluated training materials for accuracy to deliver most current information to participan
- Mentored and onboarded new staff members to establish top client satisfaction.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Manage resistant or hostile passengers, and enforce conduct and safety rules.
- Memorize routes, transfer points, and fare structures for all assigned lines.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Shift Lead
Walgreens
11.2014 - 01.2015
- Opened and closed the store independently, including system start-ups, cash handling, and preparing the floor and stock room for the business day
- Sorted and stocked food products as specified by store and food safety policies
- Greeted and engaged customers, assisted with locating products and services
- Resolved customer concerns and questions to ensure a positive experience
Education
Associate Degree - Criminal Justice
Tallahassee Community College
Tallahassee, FL01.2012
Skills
- Microsoft Office
- Vontas System
- Trapeze Software
- DDS Wireless
- Leadership
- Communication
- Customer Service
- Time Management
- Staffing and workflow planning
- Schedule Management
- New hire on-boarding
- Feedback gathering
Timeline
Training Ambassador/Professional Coach Operator
City of Tallahassee
01.2015 - Current
Shift Lead
Walgreens
11.2014 - 01.2015
Associate Degree - Criminal Justice
Tallahassee Community College