I am a mother of 4 amazing, intelligent, respectful children I love anything crafting, creating, deigning Not to mention the beach, boating, and anything water fun and outdoors I love Reggae Music too :)
Elayne Horvath
Cape Coral
Summary
Dynamic professional with a proven track record at the United States Postal Service, excelling in route management and customer relations. As a small business owner, I enhanced brand identity through social media and delivered exceptional service, fostering a loyal customer base. Skilled in mail distribution and adept at addressing customer concerns promptly.
Overview
14
14
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
01.2019 - 06.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Small Business Owner
Little Moon Beach
05.2010 - 01.2019
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Designed and Created epoxied tumblers, signs, laser engraving.
Education
Radiology License - Dental X-rays
Ocean County Vocational Technical School
Toms River, NJ06-2002
High School Diploma -
Toms River High School North
Toms River, NJ06-2000
Dental Assissting Certificate - Dental Assissting
Toms River Vocational Technical School
Toms River, NJ06-2000
Skills
- Route deliveries
- Route management
- Mail distribution
- Hand-eye coordination
- Mail-sorting and delivery sequence
Interests
Timeline
Mail Carrier
United States Postal Service, USPS
01.2019 - 06.2024
Small Business Owner
Little Moon Beach
05.2010 - 01.2019
Radiology License - Dental X-rays
Ocean County Vocational Technical School
High School Diploma -
Toms River High School North
Dental Assissting Certificate - Dental Assissting
Toms River Vocational Technical School
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