Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Quote
Timeline
AssistantManager
Elba Arroyo-Vazquez

Elba Arroyo-Vazquez

Sanford,FL

Summary

Organized and efficient Executive Assistant with 16 years of experience supporting top-tier executives in finance, sales and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Executive Administrative Assistant

Southern Glazers Wine And Spirits
01.2007 - Current
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Scheduled appointments and handled calenders for senior leadership.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Implemented updated policies and practices for organization and monitored effect.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Organized and coordinated conferences and monthly meetings.
  • Used advanced software to prepare documents, reports, and presentations.
  • Facilitated training and onboarding for incoming office staff.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Developed and maintained automated alert systems for important deadlines.

Education

High School Diploma -

Newburgh Free Academy
Newburgh, NY
07.1999

Skills

  • Event Coordination
  • Maintenance Requirements
  • Material Preparation
  • International Reservations
  • Logistics Coordination
  • Special Requirements
  • Correspondence and Memos
  • Inventory Records
  • Meeting Agenda Preparation
  • Call Screening
  • Informational Packets
  • Employee Consultation
  • Departmental Support
  • Data Research and Compilation
  • Business Correspondence
  • Documentation
  • Transcribing Information
  • Advanced Excel Spreadsheet Functions
  • Calendar and Scheduling Software
  • Travel Planning
  • Scheduling
  • Audio Recording
  • Deliverables Coordination
  • Arrange Business Meetings
  • Portfolio Review
  • Reading Comprehension
  • Coordination of Administrative Activities
  • Interoffice Communications
  • Manage Executive Schedules
  • Supplier Liaison
  • Video Conferencing Software
  • Advertising Support
  • Postage Meter
  • Meeting Support
  • Administering Payroll
  • Workflow Improvements
  • Client Requirements
  • Supply Restocking
  • Social Media Management
  • Microsoft Office
  • Process Improvement
  • Master Calender Management
  • Records Management Databases
  • User Experience
  • Spreadsheet Creation
  • Report Generation
  • Catering Support
  • Document Filing and Retrieval
  • Customer Service
  • Answer Multi-Line Phone Systems
  • Team Goals
  • Call Transfers
  • Outbound Calls
  • Travel Arrangement Coordination
  • Reports and Financial Statements
  • Corrective Actions
  • Goal Minded
  • Error Resolution
  • Referral Verification
  • Special Event Projects
  • Space Allocation
  • Data Acquisition
  • Winery Tours
  • Independent Judgement
  • Presentation Materials
  • Advanced MS Office Suite Proficiency
  • Hotel Accommodations
  • Administrative Policies
  • Punch Lists
  • Invoice Preparation
  • Office Supplies and Inventory
  • Maintain Filing Systems
  • Logistics Functioning
  • Budgeting and Expense Reports
  • Bookkeeping and Basic Accounting
  • Forecasting Trends
  • Microsoft Publisher
  • Training Schedule Setup
  • Inquiry Requests
  • Facility Workflow
  • Operational Efficiency
  • Statistical Data Gathering

Accomplishments

  • Planned corporate meetings, lunches and special events for groups of 50+ employees.
  • Organized corporate philanthropy events to benefit charities with company sponsorships.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Quote

“It's not what you achieve, it's what you overcome. That's what defines your career."
Carlton Fisk

Timeline

Executive Administrative Assistant

Southern Glazers Wine And Spirits
01.2007 - Current

High School Diploma -

Newburgh Free Academy
Elba Arroyo-Vazquez