Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Elba Gissell Garcia Guirado

Homestead,Florida

Summary

Adept at enhancing team performance and improving customer relations, my tenure at the Institute of Legal Medicine honed my empathy and effective communication. Specializing in creating impactful therapeutic strategies and optimizing work processes, I excel in documentation management and developing innovative solutions to complex challenges.

Overview

28
28
years of professional experience

Work History

Quality and Work Organization Specialist

Company for Maintenance and Rehabilitation of Hyd
La Habana , Cuba
09.2016 - 02.2024
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Developed and implemented specialized procedures for customer service operations.
  • Coordinated with other departments to ensure efficient workflow processes.

Psychologist

Institute of Legal Medicine
La Habana , Cuba
09.2008 - 06.2016
  • Conducted psychometric assessments to diagnose psychological disorders.
  • Evaluating the Mental State of Older Adults Involved in Legal Processes.
  • Evaluating the Mental State of Children and Adolescents Involved in Legal Processes.
  • Collaborating in Research on Violence Against Older Adults

Psychiatric Occupational Therapist

Julio Trigo Clinical Teaching Hospital
Havana, Cuba
09.1995 - 07.2008
  • Assessed patient functional abilities, home and work environments, and daily activities to determine necessary interventions.
  • Developed treatment plans based on individual needs and goals.
  • Performed evaluations of patients to assess their physical, cognitive, emotional, and psychosocial functioning.
  • Designed therapeutic activities to improve physical strength, coordination, balance, posture, sensory integration skills.

Education

Psychology -

University of Medical Sciences of Havana
La Havana, Cuba
07-2012

Psychiatric Occupational Therapy Technician.

Comandante Bernabé Ordaz Technical School of Healt
La Havana , Cuba
07-1995

Skills

  • Empathy and Compassion
  • Effective communication skills
  • Team performance improvement (Team Work)
  • Being flexible and able to adjust therapeutic approaches or teaching methods according to the individual needs of each of our patients
  • Using creative methods to maintain interest and participation
  • Using motivation strategies and positive reinforcement to encourage progress and active participation in activities
  • Documentation Management
  • Business reporting
  • Collaborated in the creation of effective schedules and work plans
  • Customer Relations

Languages

Spanish
Professional
English
Limited

Affiliations

  • I am a well-rounded individual who values balance in various aspects of life. Beyond my professional commitments, I dedicate time to personal growth; I greatly enjoy reading and spending time with family.
  • Also prioritize continuous learning by taking online courses in areas of interest related to psychology and other fields. This passion for learning fuels my creativity and inspires innovative solutions in my professional work, enriching my life and enhancing my effectiveness both personally and professionally.

Accomplishments

  • "Due to my achievements in the work I have performed since 2022, I was promoted to lead the systems department of the maintenance and rehabilitation company for hydraulic works achieving recognition for my work, commitment, and effectiveness in the business field."

Timeline

Quality and Work Organization Specialist

Company for Maintenance and Rehabilitation of Hyd
09.2016 - 02.2024

Psychologist

Institute of Legal Medicine
09.2008 - 06.2016

Psychiatric Occupational Therapist

Julio Trigo Clinical Teaching Hospital
09.1995 - 07.2008

Psychology -

University of Medical Sciences of Havana

Psychiatric Occupational Therapy Technician.

Comandante Bernabé Ordaz Technical School of Healt
Elba Gissell Garcia Guirado