Elber David Villasenor
Oklahoma City,OK
Summary
Dynamic Sales Executive with a proven track record at Paramount Jewelers, excelling in customer service and sales expertise. Achieved significant revenue growth by leveraging product knowledge and effective sales strategies.
Overview
2
2
years of professional experience
Work History
Sales Executive
Paramount Jewelers
Oklahoma City, OK
03.2025 - Current
- Developed relationships with clients to understand their needs and enhance sales opportunities.
- Conducted market research to identify potential customers and emerging trends.
- Collaborated with marketing team to create effective promotional materials and campaigns.
- Presented product demonstrations to clients, showcasing features and benefits effectively.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Assisted in training new sales staff on company products and sales techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
- Streamlined sales processes to reduce cycle times and improve efficiency.
Team Leader
Canales Furniture
Oklahoma City, OK
09.2024 - 03.2025
- Led daily team operations to ensure efficient workflow and high-quality service.
- Trained new staff on product knowledge and customer interaction techniques.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Coordinated scheduling to align staffing with peak business hours for improved service delivery.
- Collaborated with management on merchandising displays to increase product visibility and sales potential.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Sales Associate
Tommy Hilfiger
Oklahoma City, OK
10.2023 - 08.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation and organization to ensure a welcoming environment.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Learned inventory management techniques to support stock replenishment efforts.
- Engaged in product training sessions to enhance knowledge of merchandise features and benefits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Accounting
Oklahoma City Community College
Oklahoma City, OKHigh School Diploma -
Southeast High School
Oklahoma City, OK05.2024
Skills
Customer service
Product knowledge
Sales expertise
Sales presentations
Decision-making
Sales planning
Sales team leadership
Data analysis
Closing techniques
Order management
Objection handling
Upselling strategies
CRM software proficiency
Languages
Spanish
Native or Bilingual
Timeline
Sales Executive
Paramount Jewelers
03.2025 - Current
Team Leader
Canales Furniture
09.2024 - 03.2025
Sales Associate
Tommy Hilfiger
10.2023 - 08.2024
Accounting
Oklahoma City Community College
High School Diploma -
Southeast High School