Elcon Son Cailao Catubig
Kodiak Station,AK
Summary
Professional with solid background in office administration, prepared to bring efficiency and organization to any team. Ability to enhance operational efficiency and ensure smooth workflow. Uses effective communication and organizational skills to streamline office operations. Known for strong collaboration skills and adaptability to changing needs. Reliable and results-driven, consistently ensuring high standards in all responsibilities.
Overview
6
6
years of professional experience
Work History
Health Services Office Specialist II
Kodiak Area Native Association
07.2022 - Current
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinating travel arrangements, and preparing meeting materials as needed.
- Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Scheduling and Registration Specialist II
Kodiak Area Native Association
09.2020 - 07.2022
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed multi-line phone system and pleasantly greeted patients.
- Welcomed as many patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
Customer Service and Ramp Agent
Ravn Alaska And Alaska Airlines
08.2019 - 03.2020
- Performed mathematical functions to interpret aircraft weight and balance loading instructions
- Coordinated all ground crew activities to complete objectives on schedule
- Communicated closely with ground crew, and flight crew via headset radio to maintain loading and unloading safety and efficiency.
- Provided primary customer support to internal and external customers.
Education
Associate of Arts - General Studies
University of Alaska Anchorage - Kodiak College
Kodiak, AK12.2021
High School Diploma -
Kodiak High School
Kodiak, AK05.2017
Skills
- Bilingual English and Tagalog Native Fluency
- Attentiveness to detail
- Able to adapt to sudden notice and instruction
- Time management
- Excellent written and verbal communication skills
- Problem Solving
- Teamwork
- Multitasking and Prioritization
- Administrative support expertise
- Travel arrangements experience
Timeline
Health Services Office Specialist II
Kodiak Area Native Association
07.2022 - Current
Scheduling and Registration Specialist II
Kodiak Area Native Association
09.2020 - 07.2022
Customer Service and Ramp Agent
Ravn Alaska And Alaska Airlines
08.2019 - 03.2020
Associate of Arts - General Studies
University of Alaska Anchorage - Kodiak College
High School Diploma -
Kodiak High School
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