Elda Sobalvarro
HIALEAH GARDENS,FL
Overview
31
31
years of professional experience
Work History
Referral Coordinator
Vital Imaging Diagnostic Center
05.2023 - 09.2023
- COORDINATED PICKUP AND RETURN FOR PATIENTSTO AND FROM ALL VITAL IMAGIMG LOCATION USING LIFT PLATFORM
- ANSWER PHONE FROM PATIENTS
- CONFIRM SCHEDULED APP
- RESPOND TO EMAILS FROM CLINICS AND DIFFERENT DOCTORS OFFICES
- FRONT DESK, GREETING AND HELPING PATIENTS, REGISTRATION, SCHEDULING APPT, VERIFYING MEDICAL INSURANCE, AND COLLECTING CO-PAYMENTS.
HHA
Vanessa Molano's House
08.2018 - 12.2022
- Created individualized care plans according to each client's needs while following protocols established by the healthcare team
- Maintained accurate records of patient care, condition, progress, and concerns
- Developed strong communication skills by interacting with a variety of medical professionals, family members, and patients
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes
- Transported patients to bathroom and provided incontinent care
- Transported clients and served as support person for doctors' appointments
- Prepared and served meals in alignment with established dietary restrictions
- Changed bed linens and completed laundry tasks to maintain comfortable living quarters
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
HHA
Judith Ballina House
12.2017 - 06.2018
General Manager & Owner
Farmacia Divino Nino
10.2009 - 01.2017
- Supply and inventory management
- Manage order and stock
- Assist with payroll
- Training of all staff in customer service skills and product knowledge
- Proactively participated in meetings and helped create new practices.
Secretary/Customer Service
Almacen del Repuesto Automotriz
08.2004 - 04.2008
- Answered incoming calls promptly and professionally, routing messages as needed
- Made copies of correspondence and other printed material
- Scheduled and confirmed appointments for clients or customers.
Secretary
Unity Sewing Supply
07.1993 - 01.1995
- Greeted visitors warmly upon arrival at the office; provided friendly customer service
- Answered incoming calls promptly and professionally, routing messages as needed
- Greeted visitors or callers to handle inquiries or direct to appropriate personnel
- Reviewed invoices for accuracy before submitting them for payment processing
- Maintained office supplies inventory by checking stock and placing orders.
Secretary
CP. Shipping Freight
04.1992 - 01.1993
Education
HHA, BLS -
Genessis Vocational Institute
Miami, FL07.2021
High School -
Instituto Rigoberto Cruz Arguello
Chontales Nicaragua11.2004
Skills
- Bilingual English and Spanish
- Patient Scheduling
- Administrative Duties
- Appointment Scheduling
- Greeting Visitors
- Fronk desk
- HIPAA Regulations
- Personal Care Assistance
- Personal Grooming Care
- First Aid and Safety
- Dietary Needs
- Customer Relations
- Call Center Operations
- Customer Service
- SCHEDULED APPOINTMENTS
- COORDINATED PICKUP AND RETURN FOR PATIENTSTO AND FROM ALL VITAL IMAGIMG LOCATION USING LIFT PLATFORM
- ANSWER PHONE FROM PATIENTS
- CONFIRM SCHEDULED APP
- RESPOND TO EMAILS FROM CLINICS AND DIFFERENT DOCTORS OFFICES
- FRONT DESK , GREETING AND HELPING PATIENTS, REGISTRATION, SCHEDULING APPT, VERIFYING MEDICAL INSURANCE, AND COLLECTING CO-PAYMENTS
- Created individualized care plans according to each client's needs while following protocols established by the healthcare team
- Maintained accurate records of patient care, condition, progress, and concerns
- Developed strong communication skills by interacting with a variety of medical professionals, family members, and patients
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes
- Transported patients to bathroom and provided incontinent care
- Transported clients and served as support person for doctors' appointments
- Prepared and served meals in alignment with established dietary restrictions
- Changed bed linens and completed laundry tasks to maintain comfortable living quarters
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner
- Nic
- Supervised technicians and provided information to patients
- Prepared and labeled medication as per physician's prescriptions
- Supply and inventory management
- Manage order and stock
- Assist with payroll
- Training of all staff in customer service skills and product knowledge
- Proactively participated in meetings and helped create new practices
- Answered incoming calls promptly and professionally, routing messages as needed
- Made copies of correspondence and other printed material
- Scheduled and confirmed appointments for clients or customers
- Greeted visitors warmly upon arrival at the office; provided friendly customer service
- Reviewed invoices for accuracy before submitting them for payment processing
- Maintained office supplies inventory by checking stock and placing orders
- CP
- Shipping Freight Forwarding
- Welcome to guest
- Transfer calls of clients to corresponding sales representatives
- Customer service for potential clients
- Booked appointments for clients
- HHA
- CPR
Personal Information
Title: Referral Coordinator
Timeline
Referral Coordinator
Vital Imaging Diagnostic Center
05.2023 - 09.2023
HHA
Vanessa Molano's House
08.2018 - 12.2022
HHA
Judith Ballina House
12.2017 - 06.2018
General Manager & Owner
Farmacia Divino Nino
10.2009 - 01.2017
Secretary/Customer Service
Almacen del Repuesto Automotriz
08.2004 - 04.2008
Secretary
Unity Sewing Supply
07.1993 - 01.1995
Secretary
CP. Shipping Freight
04.1992 - 01.1993
HHA, BLS -
Genessis Vocational Institute
High School -
Instituto Rigoberto Cruz Arguello
Similar Profiles
Yudith CabreraYudith Cabrera
Mammography Technologist at Vital Imaging CenterMammography Technologist at Vital Imaging Center
Deivis Jacomino LugoDeivis Jacomino Lugo
Ultrasound Technologist at Vital Imaging CenterUltrasound Technologist at Vital Imaging Center
Jessica YoungJessica Young
EKG Technician at Oakland Imaging Diagnostic CenterEKG Technician at Oakland Imaging Diagnostic Center
Jhomari VerasJhomari Veras
Registered Behavior Technician at SILK GLOVES THERAPY INCRegistered Behavior Technician at SILK GLOVES THERAPY INC
Yhester SanchezYhester Sanchez
Lead Office Coordinator at Path Medical AcquisitionLead Office Coordinator at Path Medical Acquisition