Elda Sobalvarro
HIALEAH GARDENS,FL
Overview
31
31
years of professional experience
Work History
Referral Coordinator
Vital Imaging Diagnostic Center
05.2023 - 09.2023
- COORDINATED PICKUP AND RETURN FOR PATIENTSTO AND FROM ALL VITAL IMAGIMG LOCATION USING LIFT PLATFORM
- ANSWER PHONE FROM PATIENTS
- CONFIRM SCHEDULED APP
- RESPOND TO EMAILS FROM CLINICS AND DIFFERENT DOCTORS OFFICES
- FRONT DESK, GREETING AND HELPING PATIENTS, REGISTRATION, SCHEDULING APPT, VERIFYING MEDICAL INSURANCE, AND COLLECTING CO-PAYMENTS.
HHA
Vanessa Molano's House
08.2018 - 12.2022
- Created individualized care plans according to each client's needs while following protocols established by the healthcare team
- Maintained accurate records of patient care, condition, progress, and concerns
- Developed strong communication skills by interacting with a variety of medical professionals, family members, and patients
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes
- Transported patients to bathroom and provided incontinent care
- Transported clients and served as support person for doctors' appointments
- Prepared and served meals in alignment with established dietary restrictions
- Changed bed linens and completed laundry tasks to maintain comfortable living quarters
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
HHA
Judith Ballina House
12.2017 - 06.2018
General Manager & Owner
Farmacia Divino Nino
10.2009 - 01.2017
- Supply and inventory management
- Manage order and stock
- Assist with payroll
- Training of all staff in customer service skills and product knowledge
- Proactively participated in meetings and helped create new practices.
Secretary/Customer Service
Almacen del Repuesto Automotriz
08.2004 - 04.2008
- Answered incoming calls promptly and professionally, routing messages as needed
- Made copies of correspondence and other printed material
- Scheduled and confirmed appointments for clients or customers.
Secretary
Unity Sewing Supply
07.1993 - 01.1995
- Greeted visitors warmly upon arrival at the office; provided friendly customer service
- Answered incoming calls promptly and professionally, routing messages as needed
- Greeted visitors or callers to handle inquiries or direct to appropriate personnel
- Reviewed invoices for accuracy before submitting them for payment processing
- Maintained office supplies inventory by checking stock and placing orders.
Secretary
CP. Shipping Freight
04.1992 - 01.1993
Education
HHA, BLS -
Genessis Vocational Institute
Miami, FL07.2021
High School -
Instituto Rigoberto Cruz Arguello
Chontales Nicaragua11.2004
Skills
- Bilingual English and Spanish
- Patient Scheduling
- Administrative Duties
- Appointment Scheduling
- Greeting Visitors
- Fronk desk
- HIPAA Regulations
- Personal Care Assistance
- Personal Grooming Care
- First Aid and Safety
- Dietary Needs
- Customer Relations
- Call Center Operations
- Customer Service
- SCHEDULED APPOINTMENTS
- COORDINATED PICKUP AND RETURN FOR PATIENTSTO AND FROM ALL VITAL IMAGIMG LOCATION USING LIFT PLATFORM
- ANSWER PHONE FROM PATIENTS
- CONFIRM SCHEDULED APP
- RESPOND TO EMAILS FROM CLINICS AND DIFFERENT DOCTORS OFFICES
- FRONT DESK , GREETING AND HELPING PATIENTS, REGISTRATION, SCHEDULING APPT, VERIFYING MEDICAL INSURANCE, AND COLLECTING CO-PAYMENTS
- Created individualized care plans according to each client's needs while following protocols established by the healthcare team
- Maintained accurate records of patient care, condition, progress, and concerns
- Developed strong communication skills by interacting with a variety of medical professionals, family members, and patients
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes
- Transported patients to bathroom and provided incontinent care
- Transported clients and served as support person for doctors' appointments
- Prepared and served meals in alignment with established dietary restrictions
- Changed bed linens and completed laundry tasks to maintain comfortable living quarters
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner
- Nic
- Supervised technicians and provided information to patients
- Prepared and labeled medication as per physician's prescriptions
- Supply and inventory management
- Manage order and stock
- Assist with payroll
- Training of all staff in customer service skills and product knowledge
- Proactively participated in meetings and helped create new practices
- Answered incoming calls promptly and professionally, routing messages as needed
- Made copies of correspondence and other printed material
- Scheduled and confirmed appointments for clients or customers
- Greeted visitors warmly upon arrival at the office; provided friendly customer service
- Reviewed invoices for accuracy before submitting them for payment processing
- Maintained office supplies inventory by checking stock and placing orders
- CP
- Shipping Freight Forwarding
- Welcome to guest
- Transfer calls of clients to corresponding sales representatives
- Customer service for potential clients
- Booked appointments for clients
- HHA
- CPR
Personal Information
Title: Referral Coordinator
Timeline
Referral Coordinator
Vital Imaging Diagnostic Center
05.2023 - 09.2023
HHA
Vanessa Molano's House
08.2018 - 12.2022
HHA
Judith Ballina House
12.2017 - 06.2018
General Manager & Owner
Farmacia Divino Nino
10.2009 - 01.2017
Secretary/Customer Service
Almacen del Repuesto Automotriz
08.2004 - 04.2008
Secretary
Unity Sewing Supply
07.1993 - 01.1995
Secretary
CP. Shipping Freight
04.1992 - 01.1993
HHA, BLS -
Genessis Vocational Institute
High School -
Instituto Rigoberto Cruz Arguello