Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Elda B Carrasco

Elda B Carrasco

Albuquerque,NM

Summary

Dynamic retail professional with a proven track record at Procter & Gamble Co, excelling in sales target achievement and team collaboration. Expert in store display management and adept at building interpersonal relationships, consistently driving sales growth. Leveraged marketing strategies and visual merchandising proficiency to exceed sales goals by over 20%. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Results-driven Retail Sales Specialist known for unparalleled productivity and efficient task completion. Specialize in customer relationship management, inventory control, and sales strategy development. Excel in active listening, problem-solving, and adaptability, using these soft skills to meet diverse client needs and exceed sales targets. Committed to enhancing customer experience through effective communication and personalized service.

Overview

26
26
years of professional experience

Work History

Retail Sales Specialist

Advantage Sales And Marketing
Albuquerque , NM
03.2015 - Current
  • Handled returns and exchanges according to company policies.
  • Processed online orders using the Point of Sale system accurately and efficiently.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Participated in team meetings to discuss strategies for achieving business goals.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Retail Sales Representative

Navisco/ Mondelez company
Albuquerque , New Mexico
02.2011 - 05.2015
  • Maintained attractive merchandise displays to maximize purchases.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Tracked inventory levels through use of POS system and communicated low stock issues to supervisor.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Retail Merchandiser/ Reset

Crossmark Merchandising
Albuquerque , NM
04.2009 - 06.2010
  • Ensured compliance with all safety and store operational protocols during merchandise setup.
  • Conducted regular store visits to ensure compliance with merchandising standards.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Utilized space management software to plan and optimize retail space usage.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Maintained a clean and organized retail environment to enhance shopping experience.
  • Inspected stores regularly for proper stocking and display of products.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves with merchandise to ensure availability of products for customers.

Retail Sales Merchandiser

Procter & Gamble Co
Albuquerque , New Mexico
01.2006 - 06.2009
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Created visual presentations that effectively promoted products.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Organized product displays in accordance with corporate guidelines.
  • Displayed appropriate signage for products and sales promotions to inform customers of best deals.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Participated in weekly meetings with store managers to discuss upcoming promotions.
  • Conducted regular audits of store inventories and restocked shelves as needed.
  • Drove sales by developing engaging displays in high-traffic store areas.

Assistant Retail Sales Manager

Sally's Beauty Supply
Los Angeles , California
02.1999 - 01.2005
  • Analyzed inventory levels to ensure sufficient stock for peak business periods.
  • Created promotional materials to encourage customers to purchase products or services.
  • Updated POS systems with new products and services information when required.
  • Performed cash reconciliations at the end of each shift ensuring accuracy of all transactions.
  • Identified problems within the store environment and implemented solutions accordingly.
  • Liaised with vendors regarding product availability, pricing, delivery times.
  • Supervised, trained and evaluated staff on customer service standards and sales techniques.
  • Processed sales transactions via cash register and telephone orders.
  • Resolved customer complaints in a timely manner.
  • Resolved customer complaints regarding sales and service.
  • Maintained accurate records of daily transactions including returns, exchanges, discounts.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

Cosmetologist Licensed -

International Academy Beauty School
South Gate, CA
08-2004

High School Diploma -

Elizabeth High School
Cudahy, California
10-1999

Skills

  • [Type] sales techniques
  • Store display management
  • Promotional event execution
  • Organizational skills development
  • Promotions and specials
  • Sales target achievement
  • Team collaboration aptitude
  • Marketing strategies
  • Attention to detail focus
  • Interpersonal relationship building
  • Effective communication
  • Store maintenance
  • Visual merchandising proficiency
  • Product knowledge expertise
  • Brand representation capacity
  • Multitasking efficiency
  • Conflict resolution strategies
  • Team building

Languages

Spanish / English
Professional

References

References available upon request.

Timeline

Retail Sales Specialist

Advantage Sales And Marketing
03.2015 - Current

Retail Sales Representative

Navisco/ Mondelez company
02.2011 - 05.2015

Retail Merchandiser/ Reset

Crossmark Merchandising
04.2009 - 06.2010

Retail Sales Merchandiser

Procter & Gamble Co
01.2006 - 06.2009

Assistant Retail Sales Manager

Sally's Beauty Supply
02.1999 - 01.2005

Cosmetologist Licensed -

International Academy Beauty School

High School Diploma -

Elizabeth High School
Elda B Carrasco