Summary
Work History
Education
Skills
Timeline
AccountManager

Eldar Mordechai

Reno,NV

Summary

Highly motivated, reliable and hard-working candidate ready to contribute solid and disciplined results independently, and as a team member. Committed to delivering exceptional customer service with first class communication and a positive attitude. Willingness to take on added responsibilities to meet sales goals. Seeking position that offers long term career growth and professional challenges utilizing my interpersonal skills, excellent time management and problem-solving skills.

Work History

Class A CDL Driver/Fork Lift Operator

XPO Logistics
01.2022 - 03.2023
  • Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Maintained daily DOT log book and submitted corresponding documents.
  • Entered data into handheld computer system daily
  • Coordinated with other drivers and production personnel to process orders efficiently, with excellent communication
  • Resolved delivery issues over phone with team members in a professional manner, weekly.
  • Engaged with customers during delivery's to effectively build rapport and lasting relationships.
  • Enhanced customer relations and company results by consistently delivering shipments according to schedule, with aggressive deadlines, and quickly addressing any concerns.
  • Minimized delays by planning, problem solving, adjusting routes and preparing, to account for changing weather and traffic conditions.
  • Operated multi-million dollar equipment and freight loads with safety, focus and skill to avoid accidents and delays.

Forklift Operator

Ronda Logistics
08.2021 - 12.2021
  • Coordinated with other lift truck drivers and production team to process orders efficiently.
  • Boosted team performance by moving materials with forklifts, cranes and other equipment and strategically placing loads.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.

HVAC Contractor

Electra
01.2018 - 12.2019
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Answered in-depth questions about company offerings, service policies and benefits of each product.
  • Completed service contract agreement documentation and work orders while speaking with customers.
  • Developed technical and mechanical proficiency to assist customers and field staff team members with service issues.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Analyzed blueprints and manufacturers design specifications to determine HVAC equipment configuration and complete proper installation.
  • Optimized customer support by establishing collaborative service environment and acted as an effective liaison between customers and internal departments.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Recorded and reported time, deficiencies or other unusual occurrences on work orders.

Education

Some College (No Degree) - Special Forces Underwater Missions Unit

Israeli Defense Force
Haifa, Israel

High School Diploma -

Leo Beck
Haifa, Israel
06.2006

Skills

  • Efficient Data Entry
  • Interpersonal Communication Skills
  • Customer Needs Assessments
  • Basic Proficiency Microsoft Office
  • Managing Multiple Tasks
  • Project Management Abilities
  • Conflict Mediation
  • Problem-Solving Ability
  • Report Creation
  • Self Discipline

Timeline

Class A CDL Driver/Fork Lift Operator

XPO Logistics
01.2022 - 03.2023

Forklift Operator

Ronda Logistics
08.2021 - 12.2021

HVAC Contractor

Electra
01.2018 - 12.2019

Some College (No Degree) - Special Forces Underwater Missions Unit

Israeli Defense Force

High School Diploma -

Leo Beck

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Eldar Mordechai