ELDER RUIZ
Los Angeles,CA
Summary
I am a current warehouse agent with strong leadership experience at Mercury Air Cargo, recognized for improving team performance, and maintaining FAA compliance. Bilingual in English and Spanish, proficient in forklift operation and cargo management. Demonstrating exceptional problem-solving abilities and effective communication skills, enhancing efficiency and safety in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Warehouse Agent
Mercury Air Cargo
Los Angeles, CA
01.2024 - Current
- Certified forklift operator, loading and offloading cargo from dollies and trucks safely.
- Utilized EPICx system on iPad for processing import/export documentation.
- Organized and staged cargo, including perishables and dangerous goods, per company and FAA standards.
- Located export/import cargo for efficient rack storage or truck delivery.
- Loaded and offloaded cargo from flights with efficiency and safety.
- Trained new coworkers in forklift operation to enhance team skills.
- Recognized for leadership abilities, leading to offer of Lead Position based on performance.
Store Associate
In-N-Out Burger, Inc.
Los Angeles, CA
09.2023 - 01.2024
- Delivered high-quality customer service in front and drive-thru operations.
- Accurately processed payment transactions at drive-thru pay window.
- Took customer orders using handheld devices and at counter.
- Maintained cleanliness and restocked supplies in dining and work areas.
- Handed food to customers at drive-thru handout window.
Retail Associate
Xiomara Variedades
Los Angeles, CA
07.2020 - 07.2023
- Processed customer transactions efficiently as a cashier.
- Priced, labeled, and stocked new inventory shipments to ensure availability.
- Assisted customers with product inquiries and store navigation for optimal shopping experience.
- Maintained clean and organized store displays to enhance visual appeal.
Education
High School Diploma -
USC Hybrid High School
Los Angeles, CA06.2022
Skills
- Forklift certified
- Epicx import/export system
- Bilingual: fluent in English and Spanish
- Knowledge of perishables and dangerous goods handling
- Forklift operation
- EPICx system
- Cargo organization
- Team training
- Customer service
- Problem solving
- Attention to detail
- Effective communication
- Leadership development
- Time management
- Loading and unloading
- Clear communication
- Team collaboration
Timeline
Warehouse Agent
Mercury Air Cargo
01.2024 - Current
Store Associate
In-N-Out Burger, Inc.
09.2023 - 01.2024
Retail Associate
Xiomara Variedades
07.2020 - 07.2023
High School Diploma -
USC Hybrid High School
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