Summary
Work History
Education
Skills
Languages
Timeline
Generic

Eldina Saltaga

Mesa,AZ

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.

Work History

Universal Banker

Midwest BankCentre
  • Opening new accounts, Assisting customers with transactions, Reviewing documents for accuracy or legal compliance, Consumer Lending, Notarization

Office Administrator - General Manager's Office

Sarajevo International Airport LLC
  • Clerical, Communications - external and internal, Managing agendas and travel arrangements, Meetings coordination, Reporting, Managing and archiving registry materials, Administrative affairs, Logistics

Operations Manager and Pricing Analyst

Avis Budget Group, Franchise for Bosnia and Herzegovina
  • Business planning and development, Corporate sales - agencies and brokers, Pricing strategy, Accounting and administration, Market analysis / competitors tracking, Online sales management, Performance analysis and reporting, Customer relations

Sales and Operations Manager

Hertz Car Rental, Franchise for Bosnia and Herzegovina
  • Business planning, Key account management, Customer service, Administrative affairs, Market analysis, HR affairs, Sales development – direct and online, Accounting

Education

Bachelor’s Degree -

University of Sarajevo, Faculty of Natural Sciences and Mathematics, Department of Tourism and Environmental Protection
12.2009

Skills

  • Excellent communication skills, developed while working in multinational environment, showcasing adaptability
  • Advanced organizational skills; people, tasks and financial resources; self-motivated
  • Managed logistics, administrative affairs and efficiently orchestrated management meetings
  • Executed business planning and development, including corporate sales and pricing strategies
  • Conducted market analysis, tracked competitors and devised effective sales strategies
  • Cultivated and maintained positive customer relations, ensuring high satisfaction levels
  • Demonstrated exceptional communication skills in customer -facing roles
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Notarization services
  • Certified Tourist Guide in Bosnia and Herzegovina, providing in-depth knowledge and guidance
  • Attended industry conferences such as “World travel Market” (WTM) in London
  • Hertz Franchise Marketing & Sales Conference», London, April and November 2012, April 2013
  • Experienced driver
  • Pleasant and Personable

Languages

Bosnian
Native or Bilingual
English
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Universal Banker

Midwest BankCentre

Office Administrator - General Manager's Office

Sarajevo International Airport LLC

Operations Manager and Pricing Analyst

Avis Budget Group, Franchise for Bosnia and Herzegovina

Sales and Operations Manager

Hertz Car Rental, Franchise for Bosnia and Herzegovina

Bachelor’s Degree -

University of Sarajevo, Faculty of Natural Sciences and Mathematics, Department of Tourism and Environmental Protection

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Eldina Saltaga