Eldina Tamayo
Norwalk,CA
Summary
Proven leader in the LA County Probation Department, adept in strategic planning and work coordination. Excelled in establishing key stakeholder relationships and enhancing operational efficiency. Demonstrated exceptional communication and problem-solving skills, significantly contributing to organizational goals and staff development.
Overview
16
16
years of professional experience
Work History
Supervising Detention Services Officer
Los Angeles County Probation Department
Downey, CA
12.2023 - Current
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Submitted bi-weekly payroll for assigned staff members
- Maintained quarterly, monthly, and yearly evaluations for 10 assigned staff members.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Boosted team morale through recognition programs, resulting in higher productivity levels
Senior Detention Services Officer
LA County Probation Department
Downey, CA, CA
06.2021 - 11.2023
- Monitored and managed operations in juvenile hall facility.
- Effectively strategized goals, priorities, and long term company objectives.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
Detention Services Officer
LA County Probation Department
Downey, CA
11.2008 - 06.2021
- Reduced risk of altercations by effectively diffusing situations through verbal de-escalation techniques.
- Fostered positive relationships with local community organizations by participating in outreach initiatives aimed at reducing recidivism rates.
- Transported detainees to and from court, medical appointments and other correctional facilities.
- Conducted routine safety checks on cells, ensuring that all equipment was functioning properly for optimal security measures.
- Ensured compliance with all state regulations regarding detainee rights through careful adherence to established policies.
- Observed conduct and behavior of detainees to prevent disturbances and escapes.
- Provided individual and group counseling to promote and increase personal awareness of responsibilities.
- Enhanced security by conducting thorough detainee searches and cell inspections.
- Submit Behavior Observation and Medical reports to corresponding courts.
- Attend weekly meetings with detainees Mental Health clinicians, attorneys, and parents to address concerning issues to provide guidance and support.
- Observed and supervised detainees throughout visits, meal time, recreation, phone calls, and showers.
Education
Bachelor of Science - Criminal Justice
National University
La Jolla, CA07.2022
Skills
- Work Coordination
- Strategic Planning
- Report Preparation
- Report Writing
- Time Management
- Organizational Skills
- Excellent Communication
- Problem-solving aptitude
Languages
Spanish
Native or Bilingual
Timeline
Supervising Detention Services Officer
Los Angeles County Probation Department
12.2023 - Current
Senior Detention Services Officer
LA County Probation Department
06.2021 - 11.2023
Detention Services Officer
LA County Probation Department
11.2008 - 06.2021
Bachelor of Science - Criminal Justice
National University
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