Summary
Overview
Work History
Education
Skills
Teamwork Collaborative Skills
Certification
Key Accomplishments
Accomplishments
Timeline
Receptionist
El Botha

El Botha

Logan,UT

Summary

Results-driven professional with a proven track record of delivering high-quality work, and exceptional service. Recognized for excellent communication and teamwork skills, contributing to the achievement of company objectives. Passionate about continuous learning and professional development.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Giv.Care
12.2019 - 04.2024
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Built strong and trusting rapport with clients and loved ones.
  • Consulted with client care team to continually update care plans.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Lead Researcher

Research and Business Development Center
  • Prepared reports, presentations, and manuscripts summarizing research findings.
  • Presented findings to colleagues during industry meetings and conferences.
  • Analyzed data using qualitative and quantitative methods.
  • Organized regular meetings with staff members to discuss progress made on each project.

Store Manager

Hampton's Superior
Ogden, UT
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prepared weekly schedules to verify proper coverage.

Sales Representative

Teleperformance USA
Ogden, UT
03.2017 - 08.2018
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Maintained and exceeded sales expectations, and superior customer satisfaction.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Bachelor of Science - Anthropology

Utah State University
Logan, UT
04-2025

Associate of Applied Science - Business Management

Brigham Young University
Provo, UT
01-2020

Skills

  • First aid and CPR
  • Problem-solving
  • Scheduling
  • Advanced MS office suite
  • Budget tracking
  • Supervising staff
  • Microsoft Excel
  • Conflict mediation
  • Writing reports
  • Research
  • Data organization

Teamwork Collaborative Skills

  • Executed over 10 team coordinated projects
  • Extensive background with ASD, Disabled and non-neurotypical individuals

Certification

  • CPR/AED Certification, 06/2024-06/2026
  • Administrative Assistant Certification, 2022

Key Accomplishments

  • Awarded Scot Scholar, maintain 3.8 GPA in high school
  • Top 10 of sales on the floor twice in 6 months
  • Implemented and trained two employees a new system which reduced lost and misplaced items for the company by 70%
  • Achieved Deans list throughout Academic Career while working

Accomplishments

  • Awarded Ladies Auxiliary Voice of Democracy Certificate of Merit - Outstanding Spokesperson For Freedom
  • Awarded for highest GPA on the Swim Team

Timeline

Direct Support Professional

Giv.Care
12.2019 - 04.2024

Sales Representative

Teleperformance USA
03.2017 - 08.2018

Lead Researcher

Research and Business Development Center

Store Manager

Hampton's Superior

Bachelor of Science - Anthropology

Utah State University

Associate of Applied Science - Business Management

Brigham Young University
El Botha