Eldon Martin
Elmhurst,IL
Summary
Dynamic administrator with extensive experience at the US Army, excelling in operations management and strategic planning. Proven track record of enhancing workflow efficiency and reducing operational costs by 30%. Skilled in data analysis and team leadership, fostering collaboration and continuous improvement across diverse teams.
Overview
29
29
years of professional experience
Work History
Administrator, Family Practice Medical Clinic
US Army
10.2009 - 09.2010
- Managed office operations to enhance workflow efficiency and streamline communication processes.
- Developed and implemented administrative procedures to improve organizational effectiveness.
- Coordinated scheduling and logistics for meetings, ensuring optimal use of resources.
- Led initiatives to automate routine processes, reducing manual workload and errors.
- Analyzed operational data to identify trends, informing decision-making and resource allocation.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Battalion Medical Planner
US Army
02.2002 - 10.2006
- Developed comprehensive project plans to ensure timely delivery of strategic initiatives
- Coordinated cross-functional teams to align on project objectives and deliverables
- Facilitated stakeholder meetings to gather requirements and drive consensus on project scope
- Lead Instructor for Combat lifesaver Course
- Developed and implemented entirely new human resource staffing for a medical platoon within 615th Aviation Support Battalion
Platoon Sergeant
US Army
02.2001 - 01.2002
- Led training programs to enhance operational readiness and team cohesion.
- Managed personnel assignments to optimize unit effectiveness and mission success.
- Implemented safety protocols to ensure compliance with military regulations.
- Coordinated logistics for deployment operations, ensuring timely resource allocation.
- Conducted performance evaluations to assess capabilities and identify improvement areas.
- Developed strategic plans for mission execution, aligning resources with objectives.
Operations Administrator
US Army
10.1999 - 01.2001
- Streamlined operational workflows, enhancing efficiency across departments.
- Coordinated communication between teams to ensure project alignment and timely completion.
- Managed scheduling and resource allocation, optimizing performance and productivity.
- Developed training materials for new staff, improving onboarding processes and knowledge retention.
- Analyzed operational data to inform decision-making and support continuous improvement initiatives.
Administrator, Division of Primary Care
US Army
10.1997 - 09.1999
- Coordinated communication between departments to enhance project collaboration and information flow.
- Managed vendor relationships, negotiating contracts to improve service delivery and reduce costs.
- Oversaw budget planning processes, ensuring alignment with organizational goals and resource allocation.
- Enhanced reporting procedures, improving accuracy of data analysis for strategic decision-making.
- Mentored junior staff, fostering professional growth and enhancing team performance through guidance and support.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Consolidated Troop Medical Clinic Administrator
US Army
10.1996 - 09.1997
- Oversaw daily clinic operations, ensuring seamless patient flow and optimal resource allocation.
- Developed and implemented policies to enhance patient care quality and operational efficiency.
- Managed scheduling systems to coordinate appointments, minimizing wait times and improving patient satisfaction.
- Led staff training programs, fostering a culture of continuous improvement and professional development.
- Reduced operational costs by 30% under record conduct of over 100,000 annual patient visits.
Recruiter
US Army
10.1993 - 09.1996
- Developed targeted recruitment strategies to attract top talent across over 200 vocational specialties.
- Streamlined candidate screening processes, enhancing selection efficiency and reducing time-to-fill metrics.
- Collaborated with hiring managers to identify staffing needs and create job descriptions aligned with organizational goals.
- Utilized applicant tracking systems to manage candidate pipelines and improve recruitment workflows.
- Developed and maintained trust throughout arduous wait through delayed entry program.
- Trained applicants in basic military skills before sending them off to basic training.
Medical Noncommissioined Officer
US Army
04.1990 - 09.1993
- Managed emergency medical operations to ensure compliance with policies and regulations.
- Developed training materials and guided new staff on operational life saving procedures.
- Streamlined workflow processes, enhancing team productivity and efficiency.
- Conducted audits to maintain quality standards and improve service delivery.
- Coordinated cross-functional teams to address operational readiness effectively.
- Squad Leader and Assistant Platoon Sergeant.
- Ran Battalion Aid Station
Medical Laboratory Noncommissioned Officer
US Army
04.1987 - 03.1990
- Led cross-functional teams to enhance operational workflows and improve service delivery efficiency.
- Developed training materials for new hires, fostering knowledge retention and ensuring compliance with policies.
- Analyzed performance metrics to identify areas for process improvement and implement corrective actions.
- Streamlined communication protocols between departments, enhancing collaboration and reducing response times.
- Ran nuclear waste disposal operations.
- Supervised six medical laboratory technicians.
Medical Laboratory Technician
US Army
06.1982 - 03.1987
- Conducted laboratory tests on patient samples to assist in accurate diagnosis and treatment planning.
- Utilized automated analyzers and manual techniques for sample processing and analysis.
- Maintained sterile environments and adhered to safety protocols during laboratory procedures.
- Assisted in quality control measures to ensure reliability of test results and compliance with standards.
- Learned and conducted AirAssault operations.
- Emngaged in high stress missions successfully.
- Developed decision making skills in extreme pressure environments.
Soldier
US Army
11.1981 - 05.1982
- Completed rigorous physical training to develop endurance and strength.
- Learned and adhered to safety protocols in high-pressure environments.
- Assisted in maintaining equipment and ensuring operational readiness.
- Collaborated with team members during tactical exercises to enhance teamwork skills.
- Engaged in simulations to practice decision-making under stress conditions.
- Developed basic understanding of military strategy and tactics through training programs.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Education
Bachelor of Arts - Mostly Medicine
Excelsior College
Albany, NYMBA - Business Administration And Management
Central Texas College
Killeen, TX12-2009
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Documentation and reporting
- Decision-making
- Team building and leadership
- Personable and approachable
- Staff management
- Conflict resolution
- Employee supervision
- Data analysis
- Business administration
- Problem-solving
- Strategic planning
- Budget management
- Operations management
- Continuous improvement
- Financial oversight
- Resource optimization
- Information management
- Program management
- Project coordination
- Policy writing
Accomplishments
- Supervised team of dozens of staff members.
- Selected as Medical Noncommissioned Officer of the Year of Army Europe in 1989
- Graduated at tip-top of every US Army course I took except one
- Excelled in leadership
- Top recruiter for the Chicago Recruiting Battalion 1994 although I despised US Army recruiting
- Graduated from MBA program with 4.0 GPA at Texas A&M Central Texas
- Graduated from Liberal Arts program with 4.0 GPA at Excelsior College
Timeline
Administrator, Family Practice Medical Clinic
US Army
10.2009 - 09.2010
Battalion Medical Planner
US Army
02.2002 - 10.2006
Platoon Sergeant
US Army
02.2001 - 01.2002
Operations Administrator
US Army
10.1999 - 01.2001
Administrator, Division of Primary Care
US Army
10.1997 - 09.1999
Consolidated Troop Medical Clinic Administrator
US Army
10.1996 - 09.1997
Recruiter
US Army
10.1993 - 09.1996
Medical Noncommissioined Officer
US Army
04.1990 - 09.1993
Medical Laboratory Noncommissioned Officer
US Army
04.1987 - 03.1990
Medical Laboratory Technician
US Army
06.1982 - 03.1987
Soldier
US Army
11.1981 - 05.1982
Bachelor of Arts - Mostly Medicine
Excelsior College
MBA - Business Administration And Management
Central Texas College
Awards
I received two Meritorious Service Medals, ten Army Commendation medals, ten Army Achievement medals and eight Good Conduct Medals.
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