Eldren Lavan

• Cleared tables swiftly to accommodate new patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
• Assisted servers in managing their sections effectively, providing timely water refills and bread service.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Participated in workshops and presentations related to projects to gain knowledge.

• Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
• Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Tracked substitutions and informed customers of changes.
• Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
• Helped customers locate products and checked store system for merchandise at other sites.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Strengthened workplace relationships by encouraging open dialogue and mutual support.
• Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
• Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
• Worked productively with customers to meet order requirements and service expectations.
• Loaded and unloaded orders at customer's homes or locations.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
• Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
• Enhanced the online shopping experience for customers with timely order processing and communication.
• Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
• Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
• Cooperated closely with in-store departments to ensure seamless integration of online grocery operations within the overall store ecosystem.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
• Collaborated with team members to streamline the order process, resulting in improved productivity.
• Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
• Supported inventory management efforts by monitoring stock levels and updating product information on the online platform.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Managed concession stand operations, providing food, drinks, and snacks.

• Boosted morale among team members through regular recognition of individual contributions and accomplishments.
• Utilized social media platforms effectively to publicize upcoming food drives, events, or other activities related to the organization''s mission.
• Strengthened relationships with partnering organizations by maintaining open communication and collaboration.
• Ensured a safe environment for all volunteers, enforcing health and safety protocols during each event.
• Provided support to local families in need through efficient food distribution efforts.

• Assisted in training new volunteers, sharing knowledge on best practices for excellent customer service and efficient operations.
• Assisted in organizing events to ensure positive experiences.
• Managed cash transactions accurately, balancing the cash register at the end of each shift.

• Demonstrated strong multitasking skills by managing multiple orders simultaneously while maintaining quality and accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Ensured customer satisfaction by maintaining cleanliness and delivering food promptly.