Eldrick Briscoe
Phoenix,AZ
Summary
Experienced sales leader with 11 years of experience driving revenue growth and expanding market share. Seeking to leverage expertise as a Sales Representative to contribute to organizational success. Demonstrated success in managing complex sales cycles, developing C-level relationships, and leading cross-functional teams to exceed targets. Proficient in utilizing Salesforce to forecast and achieve sales activity, with a strong background in consumer packaged goods (CPG) and customer relationship management.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
Uber Eats
07.2024 - 10.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
INSIDE SALES MANAGER
Doordash, Inc.
11.2021 - 06.2024
- Supervised a team of 8-10 direct reports teaching sales methodologies of cross-selling and upselling, which resulted in 15% growth within the first 6 months
- Established a referral base program which helped increase sales rep revenue by 10%, which equated to 2 million dollars in additional revenue annually
- Established a productivity metric that helped increase rep production and revenue by creating an activity score to measure efficiency
- Played a key role in transforming trade promotion strategies for clients, leading to a 20% improvement in evaluation metrics and execution effectiveness
- Effectively articulated the benefits of a complex Offer Innovation suite to C-level executives, successfully influencing purchasing decisions for 5 major enterprise clients
- Managed a robust sales forecast in Salesforce, achieving an 85% accuracy rate in predicting quarterly revenue, which drove strategic planning and resource allocation
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
SENIOR SALES MANAGER
Cardinal Health
09.2019 - 10.2021
- Oversaw the training of a team of 8-10 direct reports in advanced sales methodologies, resulting in a 15% acceleration in revenue growth during the first six months
- Established a productivity metric that helped increase rep production and revenue by creating an activity score to measure efficiency
- Developed the Steering Committee to establish Diversity and Inclusion within the department
- Managed a robust sales forecast in Salesforce, achieving an 85% accuracy rate in predicting quarterly revenue, which drove strategic planning and resource allocation
- Expanded the customer base by securing partnerships with 10 leading CPG companies, contributing to a 25% growth in overall company revenue year-over-year
SENIOR SALES MANAGER
American Express
10.2015 - 09.2021
- Led a team of 8 to 10 high producing sales consultants that achieve 150% to goal monthly
- Tracking and generating charge volume which resulted in $30 million in revenue over 3 quarters
- Generate partner prospect meetings via cold calls, trade shows, association participation, conferences, and creativity through established relationships in the finance and payments ecosystem
- Effectively tracking and reporting sales cycle status, sales strategy and industry trends
- Delivered compelling presentations to key decision makers, leading to a 50% increase in engagement with potential clients and improved closing ratios on new contracts
ASSOCIATE DIRECTOR OF ADMISSIONS
Art Institute
01.2013 - 03.2015
- Streamlined the explanation process for educational programs and services, reducing enrollment inquiries by 30% while maintaining clarity and effectiveness
- Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals
- Developed a structured interview process that identified high-potential candidates, resulting in a 30% increase in qualified applicants for admission
Education
M.B.A. - Marketing
Ashford University
Clinton, IA06.2009
B.S. - Marketing
Arkansas State University
Jonesboro, AR05.2007
Skills
- Pipeline Execution
- Forecasting
- Evaluation
- Influence
- Planning
- Transform
- Presenting
- Attention to Detail
Timeline
Inside Sales Representative
Uber Eats
07.2024 - 10.2024
INSIDE SALES MANAGER
Doordash, Inc.
11.2021 - 06.2024
SENIOR SALES MANAGER
Cardinal Health
09.2019 - 10.2021
SENIOR SALES MANAGER
American Express
10.2015 - 09.2021
ASSOCIATE DIRECTOR OF ADMISSIONS
Art Institute
01.2013 - 03.2015
B.S. - Marketing
Arkansas State University
M.B.A. - Marketing
Ashford University
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