Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eldridge Robinson

Houston,TX

Summary

Productive and focused Administrative professional offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and implementing process improvements to increase efficiency.

Overview

16
16
years of professional experience

Work History

Concierge Attendant

5000 Montrose Council of Condominiums
Houston , TX
03.2024 - Current
  • Responded promptly to requests from guests via phone or email.
  • Handled mail and package deliveries, keeping items secure.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.

Flight Service Specialist

Flight Services International
Houston , TX
02.2022 - 01.2024
  • Delivered exceptional customer service by addressing passenger inquiries and concerns.
  • Supported safe boarding processes through collaboration with pilots and crew.
  • Prepared staff for service expectations and duties via pre-flight briefings.
  • Documented incidents occurring during flights as well as before takeoff and landing.

Sales Specialist

Lowes Home Improvement
Port Arthur, TX
03.2020 - 01.2022
  • Participated in customer service, conflict resolution, and safety training to ensure knowledge of current practices.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.
  • Directed team in following company regulations and performing duties effectively.
  • Handled customer inquiries and resolved issues promptly to ensure a positive experience.

Permanent Substitute Teacher

Kelly Educational Staffing
Port Arthur, TX
04.2014 - 09.2021
  • Enhanced students' verbal and written communication skills by leading varied educational activities.
  • Ensured a safe and clean classroom environment supportive of individualized learning approaches.
  • Supervised various educational activities, guiding students towards academic success.
  • Supported administrative functions like attendance tracking and assignment grading.

Administrative Director

The Landmark Global, Inc.
Groves, TX
06.2009 - 08.2016
  • Managed human resources functions, focusing on employee onboarding and benefit programs.
  • Developed and implemented administrative procedures to enhance task prioritization and personnel accountability.
  • Planned and executed company events by partnering with internal teams and external vendors.

Education

High School Diploma -

Thomas Jefferson High School
Port Arthur, TX
05.1995

Skills

  • Customer relations
  • Project management
  • Administrative skills
  • Invoicing and billing
  • Accounting skills
  • 10-key proficiency
  • Advanced MS Office Suite knowledge (Word, Excel Powerpoint, Outlook, Access, and OneNote)

Timeline

Concierge Attendant

5000 Montrose Council of Condominiums
03.2024 - Current

Flight Service Specialist

Flight Services International
02.2022 - 01.2024

Sales Specialist

Lowes Home Improvement
03.2020 - 01.2022

Permanent Substitute Teacher

Kelly Educational Staffing
04.2014 - 09.2021

Administrative Director

The Landmark Global, Inc.
06.2009 - 08.2016

High School Diploma -

Thomas Jefferson High School

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