Ele Morningstar
Tombstone,AZ
Summary
A person with a proven track record in managing customer interactions and optimizing front desk operations, supported by expertise in data management and team leadership. Demonstrates proficiency in Adobe and social media, enhancing operational efficiency and customer engagement. Eager to leverage skills in a dynamic environment to drive innovation and deliver exceptional service experiences
Overview
14
14
years of professional experience
Work History
Lead Photographer / Owner
Feeling Gnarly Photography
12.2010 - Current
- Digitally edited photos to enhance appearance.
- Led creative photography projects, managed client relationships, and oversaw all aspects of business operations, resulting in consistent growth and customer satisfaction.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Edited, toned, captioned, and uploaded photographs for publication.
- Offered image proofs to help clients choose best photos from shoot.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Took photos from different angles and perspectives to capture perfect images.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Collaborated with other photographers and videographers to capture special events.
- Customized photography strategies based on intended use and client preferences.
- Monitored trends in photography to stay current in industry.
- Selected and set up appropriate props, backdrops, and lighting.
- Researched new camera equipment and accessories.
- Assisted clients with creative ideas for photography needs.
- Utilized various types of camera equipment to capture best possible shots.
- Shot photographs in controlled lab, field, and remote environments.
- Collaborated with clients to create engaging photo albums.
- Generated cost-effective solutions for client's photography needs.
- Managed day-to-day business operations.
Photographer
Mystery Pix LLC
12.2024 - 04.2025
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Took photos from different angles and perspectives to capture perfect images.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Trained new photographers in use of camera equipment and editing software.
Front Desk Receptionist
Consignment Northwest
06.2023 - 12.2024
- Managed front desk operations, expertly handling customer inquiries, directing calls, and maintaining a welcoming atmosphere.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
Data Entry Specialist
Northwest Sports Photography
04.2023 - 09.2023
- Managed client data with precision, ensuring accuracy in filing systems and payment records.
- Streamlined data entry processes, enhancing operational efficiency.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Verified data files prior to entry to maintain high data accuracy.
- Maintained files, records, and chronologies of entry activities.
- Followed data entry protocols, rules and regulations.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
Seasonal Manager
Cherry Hill Programs
10.2022 - 12.2022
- Led team of 8-10 employees, optimized schedules, and managed POS systems to deliver memorable experiences, resulting in improved operational efficiency.
Seasonal Photographer
Lifetouch
09.2022 - 11.2022
- Captured memorable portraits, managed diverse workflows, and maintained professionalism with young subjects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned, and uploaded photographs for publication.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Managed team of photographers for special projects.
- Researched new camera equipment and accessories.
- Collaborated with clients to create engaging photo albums.
- Facilitated printing of images for client's portfolio.
- Selected and set up appropriate props, backdrops, and lighting.
- Shot photographs in controlled lab, field, and remote environments.
Patient Coordinator
CPCM Holdings
05.2021 - 06.2022
- Streamlined patient registration process, improving efficiency and reducing wait times.
- Managed high-volume calls, ensuring timely resolution of inquiries and enhancing customer satisfaction.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule tests and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Delivered excellent patient experiences and direct care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Provided excellent customer service to patients and medical staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Answered incoming calls, scheduled appointments and filed medical records.
Cashier/Cook
Capriotti's Sandwich Shop
01.2021 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed kitchen operations, ensuring food safety and quality standards.
- Prepared diverse menu items, handled customer allergies, and maintained cleanliness of work areas.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Cashier/Customer Service Representative
Zia Record Exchange
01.2020 - 01.2021
- Managed inventory and streamlined shipping processes for Amazon orders, enhancing operational efficiency.
- Managed cash transactions and resolved customer inquiries, enhancing overall shopping experience.
- Implemented efficient inventory tracking, reducing discrepancies.
- Provided personalized product recommendations, fostering customer loyalty.
- Collaborated with team to create a welcoming atmosphere and resolve complex issues promptly.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
Mario's Bakery Cafe
07.2019 - 12.2019
- Championed customer satisfaction in fast-paced cafe, expertly managing cash transactions, phone orders, and food prep while maintaining a spotless environment.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Customer Service Representative
Teleperformance
12.2017 - 02.2019
- Resolved customer inquiries efficiently, ensuring high satisfaction rates.
- Developed strong problem-solving skills and maintained a positive attitude in high-pressure situations.
- Consistently met and exceeded performance targets.
- Implemented innovative solutions to streamline customer service processes, reducing average call handling time.
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Cross-trained and backed up other customer service managers.
- Identified and resolved discrepancies and errors in customer accounts.
- Exhibited high energy and professionalism when dealing with clients and staff.
Assistant Store Manager
Family Dollar Stores
09.2016 - 09.2017
- Led daily operations, optimized inventory, and boosted sales through strategic merchandising.
- Implemented cost-saving measures, enhancing store profitability.
- Fostered a positive team environment, mentoring staff to excel in customer service.
- Coordinated with suppliers to ensure timely stock replenishment.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Created and maintained safe and secure work environments for employees.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Tombstone High School
Tombstone, AZ05-2010
Skills
- Mail coordination
- Correspondence drafting
- Appointment confirmation
- Correspondence typing
- Task delegation
- Sorting mail
- Record keeping
- Attention to detail
- File organization
- Filing
- Call forwarding
- Filing and sorting
Languages
English
Full Professional
Interests
- I like looking at the stars and learning about constellations
- Music
- Watching Movies and TV Shows
- Photography
- Art
Timeline
Photographer
Mystery Pix LLC
12.2024 - 04.2025
Front Desk Receptionist
Consignment Northwest
06.2023 - 12.2024
Data Entry Specialist
Northwest Sports Photography
04.2023 - 09.2023
Seasonal Manager
Cherry Hill Programs
10.2022 - 12.2022
Seasonal Photographer
Lifetouch
09.2022 - 11.2022
Patient Coordinator
CPCM Holdings
05.2021 - 06.2022
Cashier/Cook
Capriotti's Sandwich Shop
01.2021 - 04.2021
Cashier/Customer Service Representative
Zia Record Exchange
01.2020 - 01.2021
Crew Member
Mario's Bakery Cafe
07.2019 - 12.2019
Customer Service Representative
Teleperformance
12.2017 - 02.2019
Assistant Store Manager
Family Dollar Stores
09.2016 - 09.2017
Lead Photographer / Owner
Feeling Gnarly Photography
12.2010 - Current
High School Diploma -
Tombstone High School
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