Ele Verrone
Waxhaw,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Hospitality position. Ready to help team achieve company goals. Proficient communication and interpersonal skills. Desire for travel and being immersed in new cultural experiences.
Overview
6
6
years of professional experience
Work History
Full Time Nanny
James Puritz
04.2023 - Current
- Prepared meals and snacks for children based on dietary guidelines.
- Encouraged children to be understanding and patient with others.
- Taught children basic life skills, manners and personal hygiene.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with light housekeeping duties as well as running errands.
Front Desk Associate
Y2 Yoga
01.2021 - 05.2021
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Certified Nurse Assistant
Waltonwood On Providence
06.2020 - 01.2021
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Ensured timely medication administration by accurately recording dosage and time in medical charts.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Educated family members on best practices for home care, empowering them to support the ongoing health of their loved ones.
- Streamlined communication between patients and healthcare providers by serving as an attentive liaison during shift handovers and interdisciplinary meetings.
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
Retail Associate
Lizard Thicket Boutique
06.2018 - 07.2019
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
Dog Breeder Assistant
Red Door Canines
- Enhanced puppy health by implementing rigorous genetic testing and selective breeding practices.
- Established a strong reputation for quality dogs through maintaining high breeding standards.
- Improved customer satisfaction by providing comprehensive information on breed traits, care needs, and training tips.
- Ensured the well-being of breeding stock with proper veterinary care, appropriate exercise, and balanced nutrition.
- Provided exceptional client service, guiding prospective owners through the adoption process to ensure successful placements.
- Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
- Implemented early socialization techniques for puppies, resulting in well-adjusted adult dogs with excellent temperament.
- Streamlined administrative tasks such as registration paperwork processing or organizing vaccination schedules for all dogs under care.
Education
Hospitality Administration And Management
Johnson & Wales University - Charlotte
Charlotte, NC05.2027
Skills
- People-Oriented
- Social Integration
- Behavior Management Techniques
- Activity Planning Interpersonal Communication
- Hospitality Services
- Scheduling
- Time Management
- Attention to Detail
Timeline
Full Time Nanny
James Puritz
04.2023 - Current
Front Desk Associate
Y2 Yoga
01.2021 - 05.2021
Certified Nurse Assistant
Waltonwood On Providence
06.2020 - 01.2021
Retail Associate
Lizard Thicket Boutique
06.2018 - 07.2019
Dog Breeder Assistant
Red Door Canines
Hospitality Administration And Management
Johnson & Wales University - Charlotte
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