ELEANA CURCURU
STATEN ISLAND
Summary
Dynamic Billing Manager and Credentialing Coordinator at Island Medical Specialists, skilled in accounts receivable management and problem-solving. Enhanced cash flow through effective billing strategies and reduced discrepancies by implementing rigorous audits. Proven ability to train and mentor teams, fostering a culture of excellence and efficiency in operations.
I am self motivated with excellent time management skills. Driven by a commitment to excellence, I thrive on turning challenges into successful endeavors.
Overview
24
24
years of professional experience
Work History
Billing Manager and Credentialing Coordinator
Island Medical Specialists
10.2011 - Current
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Reviewed billing problems, researched issues, and resolved concerns.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
- Conducted periodic reviews of existing processes to identify areas of potential cost savings or efficiency improvements.
- Boosted cash flow with effective billing strategies, closely monitoring aging reports and prioritizing high-value accounts for collection efforts.
- Oversaw migration of billing data to new software platform, minimizing downtime and maintaining continuous operations.
- Reduced outstanding debts, directly contacting clients and setting up manageable payment plans tailored to their financial situations.
- Enhanced customer service, resolving billing disputes swiftly and maintaining positive relationships with patients.
- Monitored expiration dates on licenses, certifications, and insurance policies, proactively preventing lapses in coverage or compliance issues.
- Managed the reappointment process for medical staff members, ensuring continuity of care for patients.
OWNER OPERATIONS MANAGER
FIFTY OFF CARDS
11.2001 - 09.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Education
Associate of Arts - BUYING AND MERCHANDISING
FASHION INSTITUTE OF TECNOLOGY
New York, NY05-1979
Skills
- Accounts receivable management
- Training and mentoring
- Insurance verification
- Denial management
- Medical billing expertise
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
Timeline
Billing Manager and Credentialing Coordinator
Island Medical Specialists
10.2011 - Current
OWNER OPERATIONS MANAGER
FIFTY OFF CARDS
11.2001 - 09.2011
Associate of Arts - BUYING AND MERCHANDISING
FASHION INSTITUTE OF TECNOLOGY
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