Eleana Delio

Streamlined daily operations to ensure efficient service and product quality. Oversaw alcohol inventory management to maintain optimal stock levels and reduce waste.Implemented new procedures to improve guest and partner experiences.Coordinated team schedules to maximize workflow efficiency during peak hours. Conducted interviews to assess candidates for cultural fit and skills.

Contributed to opening first Craft Cocktail bar for Starbucks in NYC. Supervised daily operations and staff deployment for 20-seat bar, dining room, and outdoor patio. Managed inventory and ordering processes to ensure availability of all necessary ingredients. Collaborated with product development team to design new beverage features for Starbucks Reserve.

Cultivated extensive knowledge of cocktails, wine, and beer to enhance guest experience. Prepared beverages for 10-seat bar and 80-seat dining area in high-volume establishment. Established strong vendor relationships to secure quality ingredients consistently.Created specialty cocktail menu and seasonal offerings that boosted bar revenue significantly.

Executed events for a variety of clients, such as private dining and pop-up restaurants. Provided integrated services in staffing, catering, and event management. Conceived unique confectionery items for numerous events and celebrations. Formulated customized menus for special occasions per client specifications. Created beverage menus and facilitated training programs for bars undergoing brand refreshment.

Facilitated brand expansion from NYC to LA, enhancing market presence. Revised brand book and developed sales and marketing materials. Created nutritional information sheets to support sales initiatives. Established relationships with vendors and co-packing manufacturers to develop new distribution platforms

Supported service in dining room and bar operations in a 500+ seat restaurant and bar. Expedited multi-course orders from the kitchen for service. Trained oncoming support staff in multiple roles. Provided outstanding hospitality and worked with a team to create memorable experiences for guests.