Summary
Overview
Work History
Education
Skills
Languages
Awarads: The Seal of Biliteracy
Timeline
Generic

Eleana Lara

Gaithersburg,MD

Summary

I'm a motivated and dependable team player with experience working at Michaels Craft Store, where I built strong customer service and collaboration skills. I'm a quick learner and great communicator who always aims to create positive experiences for customers. I'm also bilingual, flexible with scheduling, and work well under pressure—especially in fast-paced settings. I enjoy contributing to team success and consistently help meet or exceed sales goals.

Overview

2
2
years of professional experience

Work History

Team Member

Michaels Craft Store
07.2023 - Current
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Helped customers navigate the store, complete sales, and process returns. Assisted customers with sales and service needs.
  • Created great customer experiences with personalized sales support. Accomplished multiple tasks in a fast-paced environment.
  • Worked on the register, received shipments, and kept the sales floor clean and marketable (signs, displays, etc.)

Education

Associate of Science - General Study Stem

Montgomery College
Rockville, MD
05-2026

Skills

  • Fast Learner
  • Strong Communication
  • Flexible schedule
  • Teamwork
  • Bilingual
  • Strong Customer Service
  • Positive attitude

Languages

Spanish
Native or Bilingual

Awarads: The Seal of Biliteracy

I earned the Seal of Biliteracy, demonstrating my proficiency in both English and Spanish, which has strengthened my ability to communicate effectively with diverse communities. Additionally, my volunteer work at a clinic allowed me to apply these skills in real-world settings, where I engaged with patients, practiced active listening, and built trusting relationships. This experience not only enhanced my communication and teamwork abilities but also helped me grow personally, pushing me to step out of my comfort zone and connect with others in meaningful ways.

Timeline

Team Member

Michaels Craft Store
07.2023 - Current

Associate of Science - General Study Stem

Montgomery College
Eleana Lara