ELEANNY GARCIA
Mansfield,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Vault Teller
Comerica Bank
Mansfield, TX
08.2023 - 11.2024
- Adhered to bank policies and procedures regarding safety, security, privacy and confidentiality regulations.
- Transmitted orders to supply cash to meet daily needs.
- Handled many customers daily and processed transactions, deposits, and withdrawals.
- Stored excess cash securely in the bank vault after verifying amounts against records.
- Maintained accurate records of all transactions and balances within the vault.
- Coordinated with other employees to ensure proper coverage during peak hours.
- Verified, captured and balanced deposits and audited check image quality.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Resolved problems or discrepancies concerning customers' accounts.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Provided excellent customer service by answering questions about banking services or products.
- Maintained accurate teller drawer using high attention to detail while handling customer bank transactions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operations Assistant
GNG distributors
Dallas, TX
01.2021 - 08.2023
- Leveraged expertise in product and service offerings to assist in client decision-making
- Cultivated and maintained strong business relationships with new and existing accounts
- Managed and maintained financial records to facilitate budget reconciliation
- Drafted financial reports to aid senior staff in budget processes and support accurate decision-making
- Scanned checks and invoices into company's document system
- Compiled end-of-year audit documents, records and information for internal review
- Reviewed and verified journal entries, receipts and tax data to maintain accuracy
- Input transactions, processed invoices and organized records for different contracts
Lead Associate
Best Buy
Cedar Hill, TX
09.2021 - 07.2023
- Stayed current on plans and promotions to offer each customer best-in-class support
- Kept displays organized and clean for maximum customer appeal and consistent sales
- Maintained knowledge of current sales and promotions
- Trained new employees on sales techniques and company policies
- Encouraged customers to sign up for warranties and additional services
- Inventoried merchandise to keep accurate product counts
- Notified customers of new products, prices and special offers
- Completed multiple resets per day to keep merchandise well-organized and presentable
- Managed cash and credit card transactions
- Arranged items on promotional displays and shelves
Associate
Jamba
Grand Prairie, Tx
06.2018 - 06.2021
- Used POS system to scan customer purchases, calculate prices and process transactions
- Cross-trained in areas such as receiving and restocking to easily back up team members
- Kept employee and customer areas clean and orderly, using slow periods to tackle routine housekeeping tasks
- Received cash and card payments in line with store's cash handling policy
- Greeted customers and helped to create welcoming atmosphere
Education
Associate of Arts - Business Administration
Tarrant County College
Arlington, TX11.2023
High School Diploma -
Lake Ridge
Mansfield, TX05.2020
Skills
- Training and development
- Problem solving
- Product and service sales
- Account updating
- Operations management
- Transaction verification
- Client relationship management
- Process improvement
- Customer service
- Customer relationship building
- Regulatory compliance
- Manage customer accounts
- Revenue generation
Languages
Spanish, Bilingual
Languages
Spanish
Professional
Timeline
Vault Teller
Comerica Bank
08.2023 - 11.2024
Lead Associate
Best Buy
09.2021 - 07.2023
Operations Assistant
GNG distributors
01.2021 - 08.2023
Associate
Jamba
06.2018 - 06.2021
Associate of Arts - Business Administration
Tarrant County College
High School Diploma -
Lake Ridge
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