Eleanor Connors Wooldridge

• Successfully contracted with 20 leading life insurance companies, providing clients with a wide range of coverage options tailored to their needs.
• Licensed and authorized to sell life insurance products in 19 states, ensuring compliance with diverse state regulations and expanding market reach.
• Delivered personalized insurance solutions across multiple states, leveraging deep knowledge of regional market trends and carrier offerings.
• Built and maintained strong relationships with underwriters and carrier representatives to streamline policy approvals and improve client satisfaction.
• Consistently met and exceeded sales targets by utilizing a broad portfolio of insurance carriers to match client profiles and budget requirements.
• Navigated complex licensing processes and maintained up-to-date certifications to remain compliant in multiple jurisdictions.
• Provided expert guidance on life insurance products including term, whole, universal, and indexed universal life policies to a diverse client base.

• Joined start up business as the first employee hired to assist with growth and development of a DSP (Delivery Service Partner) with Amazon.
• Demonstrated strong leadership and collaboration skills by developing a team high-performing team, growing it from 10 to 80 employees while maintaining a culture of teamwork.
• Responsible for recruitment, training, development, and retention of team members.
• Developed and executed plans for daily operations, emphasizing safety compliance and customer satisfaction.
• Achieved #1 ranking in the station and #6 Nationally as the youngest DSP, meeting and exceeding Amazon’s metrics of speed, safety and customer satisfaction.
• Successfully increased revenue goals by 20% and achieved Fantastic Plus ratings, resulting in an increase in the price per package.

Director of Operations

January 2019 to February 2020

Director of Food and Beverage

September 2015 to January 1019

Director of Social Events and Catering

November 2010 to August 2013

• Actively managed key property issues in collaboration with the General Manager, including capital projects, customer service, and refurbishment.
• Developed annual business plans and budgets in coordination with the General Manager and Director of Sales.
• Contributed to marketing strategies to increase volume and market share.
• Conducted regular property inspections and coordinated necessary work with various departments.
• Implemented programs to establish a culture of continuous improvement.
• Managed staff in all aspects, including recruiting, training, scheduling, payroll, and performance evaluations, overseeing a team of 50.
• Achieved significant improvements in sanitation and health inspection scores.
• Enhanced Brand Standard Scores from failing to 100% in dining, room service, and kitchen.
• Successfully introduced a new menu and marketing campaign, resulting in a 1.3% increase in revenues.
• Implemented inventory control measures, reduced spoilage, and minimized labor costs.

• Maintained high sanitation standards, achieving perfect health inspection scores.
• Proactively prospecting, researching, and closing sales leads within the sports event and entertainment industry.
• Exceeded weekly and monthly sales and prospecting goals.
• Focused on providing excellent customer service to both existing and new clients.
• Managed multiple outlets, including a fine dining restaurant, pub, snack shack, beverage cart, and pool food service, as well as lifeguards.
• Implemented inventory control strategies, reduced spoilage, and optimized labor costs.
• Managed food, beverage, supply procurement, and vendor negotiations.