Eleanor Cotting
Farmington Hills,MI - Michigan
Summary
Proven leader and effective problem-solver, adept in first aid and CPR, with a track record of enhancing customer satisfaction and safety at Deerfield Village Pool. Demonstrates observance and communication skills, significantly improving patron experiences and fostering a secure environment. Skillfully balances empathy and physical fitness to meet and exceed employer expectations. Golf Caddy skilled at keeping courses appealing, maintaining equipment and caring for clubs. Attentive to individual party and player needs and trusted for both technical and personal advice. Highly efficient, hardworking and resourceful.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Golf Caddy
Forest Lake Country Club
04.2022 - Current
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
- Supported golfer performance with expert advice on shot strategies and course conditions.
- Upheld high standards of etiquette through respectful behavior towards fellow caddies, staff members, golfers, and guests.
- Built and established positive relationships with patrons, team members and supervisors.
- Determined distances to pins and advised players on proper clubs and methods.
- Increased golfer satisfaction by anticipating needs, such as handing clubs or retrieving balls quickly.
Lifeguard
Deerfield Village Pool
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Educated patrons on safety protocols and enforced safety rules.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Education
High School Diploma -
North Farmington High School
Farmington Hills, MI05.2026
Skills
-Observant
-Persistent
-Respectful
-Strong communicator
-Lifeguard certification
-Effective problem-solver
-Leadership Qualities
-First Aid
Certification
-Certified Lifeguard
-Caddy for 3 years
-Basic Levels of spanish
Languages
Spanish
Professional Working
Timeline
Lifeguard
Deerfield Village Pool
05.2023 - 08.2023
Golf Caddy
Forest Lake Country Club
04.2022 - Current
High School Diploma -
North Farmington High School
-Certified Lifeguard
-Caddy for 3 years
-Basic Levels of spanish
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