Eleanor French
Upland,CA
Summary
Ramp operations professional with extensive experience in handling cargo and operating equipment. Known for strong team collaboration and flexibility in dynamic environments. Reliable with focus on achieving operational goals.
Professional customer service expert with proven ability to deliver results and exceed expectations. Adept at resolving issues, enhancing customer satisfaction, and building strong relationships. Strong focus on team collaboration, adaptability, and communication. Skilled in problem-solving, active listening, and multi-tasking.
Overview
7
7
years of professional experience
Work History
Child Care Giver
South High School
01.2019
- Communicated with hearing impaired children
- Organized activities
- Coordinated art games
Line and Prep Worker
Chipotle
06.2021 - 01.2022
- Took customers orders and prepared their food
- Prepped food for the next day
- Washed dishes and often restocked inventory
- Regular cleaning maintenance and deep cleaning when needed in the back area
- Mastered use of various kitchen equipment, optimizing productivity while maintaining safety standards at all times.
Customer Service Advisor
Jiffy Lube
07.2024 - 01.2025
- Cleaned the office and kept it nice for customers
- Relayed information to customers and helped customers with understanding of the process
- Cashier
- Made bank deposits
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Ramp Employee
Ups
11.2021 - Current
- Load and offload planes with cargo
- Drive and handle material handling machinery and equipment
- Lift heavy packages safely
- Make sure that dangerous goods are safely loaded on planes
- Wingwalk for incoming and outgoing planes
- Guide other coworkers safely in the perimeter of the lane to ensure no damage to the plane or people
- Enhanced safety standards by conducting thorough inspections of ramp equipment and reporting any potential hazards.
- Mitigated risks associated with hazardous materials handling by adhering to strict safety guidelines during transportation processes.
- Supported customer satisfaction by expediting baggage delivery to passengers upon arrival at their destination airport.
Education
High School Diploma -
Chaparral High School
San Dimas, CA01.2020
Skills
- Working in groups or alone
- Personable
- Resourceful
- Very task focused and organised
- Google and Word (Docs, Slides, and sites)
- Customer relations
- Vehicle inspection
- Training programs
LANGUAGES
English
American Sign Language (Some Fluency)
Timeline
Customer Service Advisor
Jiffy Lube
07.2024 - 01.2025
Ramp Employee
Ups
11.2021 - Current
Line and Prep Worker
Chipotle
06.2021 - 01.2022
Child Care Giver
South High School
01.2019
High School Diploma -
Chaparral High School
Similar Profiles
Jack FrenchJack French
2nd Year Varsity Football Team Manager at South High School2nd Year Varsity Football Team Manager at South High School
Hannah WoodruffHannah Woodruff
Student Teaching Intern at South High SchoolStudent Teaching Intern at South High School
Maya EugenioMaya Eugenio
Teacher's Assistant at South High SchoolTeacher's Assistant at South High School
Eric MartinezEric Martinez
Research Assistant at Western University of Health SciencesResearch Assistant at Western University of Health Sciences
Stara VidaurretaStara Vidaurreta
Stock Manager at ZaraStock Manager at Zara