ELEANOR GARDNER
Madison,WI
Summary
Detail-oriented and guest-focused hospitality professional with experience in event catering and customer service. Adept at enhancing guest experiences through courteous service, efficiency, and attention to detail. Thrives in high-pressure environments while maintaining professionalism and a positive demeanor. Highly reliable, hardworking, and eager to learn new skills.
Overview
5
5
years of professional experience
Work History
Server Assistant
The Harvey House
03.2025 - Current
- Assisted servers with timely delivery of food to enhance guest satisfaction.
- Monitored table turnover rates to optimize seating arrangements during peak hours.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Server Assistant
Sardine
09.2024 - 12.2024
- Supporting waitstaff by delivering meals, refilling drinks, and clearing tables.
- Checking that dishes meet the restaurant's presentation and quality standards.
- Keeping service stations stocked and organized.
- Working in a fast-paced environment during high-volume service hours.
Catering Server
Saz's Hospitality Group
06.2024 - 08.2024
- Assisted with event setup and teardown, ensuring seamless transitions between functions.
- Provided friendly and professional service to create a welcoming and memorable experience for guests.
- Arranged food and beverage stations to align with event specifications and presentation standards.
- Maintained high standards of cleanliness and organization throughout catering events.
Cafe Clerk
Outpost Natural Foods
03.2021 - 12.2023
- Delivered exceptional customer service in a fast-paced café environment, catering to a diverse clientele.
- Prepared food and beverages while maintaining company quality and portion standards.
- Ensured a clean and sanitary work environment by adhering to hygiene and safety protocols.
- Resolved customer concerns with professionalism, fostering a positive shopping experience.
- Accurately managed cash transactions and balanced cash drawers with efficiency.
Education
Bachelor of Science - Design, Innovation, And Society
University of Wisconsin – Madison
Madison, WI05.2027
Skills
- Exceptional guest service & communication
- Event setup & teardown
- Food running & presentation
- Cleaning & sanitization procedures
- Ability to remain calm under pressure
- Cash handling & point-of-sale transactions
Timeline
Server Assistant
The Harvey House
03.2025 - Current
Server Assistant
Sardine
09.2024 - 12.2024
Catering Server
Saz's Hospitality Group
06.2024 - 08.2024
Cafe Clerk
Outpost Natural Foods
03.2021 - 12.2023
Bachelor of Science - Design, Innovation, And Society
University of Wisconsin – Madison