Clerk Processor
Bureau Of Workers Compensation
Mansfield, OH
03.1993 - 10.2019
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Received and routed business correspondence to correct departments and staff members.
- Supported financial operations by managing tax drawers and researching variances.
- Reviewed order data to verify transactions and shipping dates.
- Interacted with customers by phone, email or in-person to provide information.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Determined appropriateness of payers to protect organization and minimize risk.
- Notified insurance agents and accounting departments of policy cancellations and changes.
- Posted payments to accounts and maintained records.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Processed Number invoices each Timeframe and mailed documentation to clients.
- Processed and recorded new policies and claims.
- Reviewed Number patient cases per week and verified insurance coverage information.
- Verified client information by analyzing existing evidence on file.
- Collected premiums and issued accurate receipts.
- Calculated adjustments, premiums, and refunds.