Eleanor Harris
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Successfully handled high-volume calls and appointment scheduling,
Overview
19
19
years of professional experience
Work History
Receptionist~CSP
~HR Block
12.2024 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Loss Prevention & Door Greeter
Burlington
06.2024 - 09.2024
- Conducted periodic audits to identify areas of risk and develop corrective action plans
- Used strategies to reduce shoplifting, employee theft, and other forms of loss
- Maintained a safe and secure environment
Sales Floor Associate
Macy's
10.2023 - 12.2023
- Demonstrated excellent customer service and product knowledge while assisting customers with their inquiries on the sales floor
- Greeted customers and provided assistance in a friendly and professional manner
- Maintained the sales floor and kept it neat and orderly
Cashier Host
ManpowerGroup
04.2023 - 06.2023
- Processed payments, including cash, credit, and debit transactions
- Utilized point of sale systems and ensured accuracy of orders
- Utilized upselling techniques to increase sales
- Reconciled cash at the end of each shift
Customer Service Rep/Ambassador
Manpower LV [also] Dakota Events LLC
09.2015 - 01.2020
- Managed customer service and ensured customer satisfaction
- Resolved customer complaints quickly and efficiently
- Resolved customer inquiries, ensuring timely responses and fostering strong relationships
Payroll Coordinator
Production Resource Group
01.2006 - 08.2015
- Managed garnishments and deductions accurately and in compliance with laws
- Managed bi-weekly payroll for over 500 employees, ensuring accurate and timely processing
- Resolved payroll discrepancies efficiently and in a timely manner
- Communicated with employees on payroll related matters
Education
Some College (No Degree) -
College of Southern Nevada
Las Vegas, NVSome College (No Degree) -
University of Phoenix
Tempe, AZSkills
- Brand Promotion
- Team Building
- Guest Services
- Safety Support
- Cash Handling
- Monetary Transactions
- POS Systems
- Product Upselling
- Compliant Processing
- Dispatch procedures
- Office Administration
Timeline
Receptionist~CSP
~HR Block
12.2024 - 04.2025
Loss Prevention & Door Greeter
Burlington
06.2024 - 09.2024
Sales Floor Associate
Macy's
10.2023 - 12.2023
Cashier Host
ManpowerGroup
04.2023 - 06.2023
Customer Service Rep/Ambassador
Manpower LV [also] Dakota Events LLC
09.2015 - 01.2020
Payroll Coordinator
Production Resource Group
01.2006 - 08.2015
Some College (No Degree) -
University of Phoenix
Some College (No Degree) -
College of Southern Nevada
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