Experienced professional with a strategic mindset focused on continuous improvement and cross-functional coordination. Proven ability to enhance efficiency and throughput in administrative and operational functions. Committed to optimizing performance and delivering value through collaborative teamwork.
Overview
23
23
years of professional experience
Work History
Office Manager
Turbine Control Consulting Services Inc.
08.2023 - 02.2025
Oversaw daily office operations, ensuring efficient workflow and communication between departments
Managed schedules for engineers, technicians, and executives, including meetings, training sessions, and site visits
Maintained and organized technical documents, contracts, reports, and equipment manuals related to turbine systems
Tracked office supplies and technical parts inventory; ordered necessary materials or components for turbine control systems
Assisted in tracking office expenditures, managing budgets, and ensuring cost-effective use of resources
Ensured adherence to industry regulations, safety standards, and environmental guidelines related to turbine control operations
Handled communication with clients, vendors, and contractors, ensuring smooth collaboration and timely delivery of services
Provided logistical support to engineering and technical teams, ensuring all resources and equipment were available for turbine maintenance or installation
Assisted with the preparation of technical documents, including reports and manuals for turbine control systems
Identified and implemented process improvements to optimize the efficiency and effectiveness of office operations
Arranged travel and accommodation for team members attending turbine site visits, conferences, or training sessions
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Front Desk Administrator
Crest Hollow Country Club
02.2023 - 08.2023
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
Answered e-mail inquiries, built, maintained client and merchant relationships
Coordinate communication between departments
Assisted with administrative tasks, such as client appointments, scheduling, and record-keeping and support to the sales team and cross-functional departments
Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
Answered phone calls and responded to inquiries professionally, directing calls to the appropriate manager, and taking messages for other departments
Conducted regular inventory checks on supplies allowing proactive restocking before depletion caused delays.
Facilitated interdepartmental communication by acting as point of contact between different teams which helped streamline workflow.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Administrative Assistant / Inventory Coordinator
LNK
09.2018 - 06.2023
Utilized QAD and Track-wise software to prepare work orders and track inventory for manufacturing pharmaceutical products for scheduling within the Quality Management System.
Utilized Smartsheet utilities for production scheduling and to request batch records for production orders
Utilized MS Excel to track and manage raw material inventory to ensure availability for future requirements. This included notifying procurement when reordered points were reached.
Ordered department supplies and equipment to ensure uninterrupted production flow
Administrative Assistant
Copiague Commons
02.2016 - 03.2018
Managed schedules and communications for a group of executives including receiving, screening phone calls, receiving meeting invitations, and prioritizing communications for executive review
Collaborated with Property Management to create lease agreements, reviewed leases for adherence to requirements, proofread, and modified as required.
Worked with clients to prepare applications, instructed clients on proper methods for form completion, and advised/reviewed client documentation required to support their applications.
Administrative Assistant
Sprint Enterprises
04.2016 - 02.2017
Managed communication with homeowners and clients, prepared homeowner selection sheets, reviewed selection sheets, and compared them to specifications to determine if they were within allowances
Coordinated between clients and municipal departments to schedule town permit appointments
Worked with internal departments to place material orders, create spreadsheets for data analysis of commercial and residential projects, and create proposals for commercial and residential projects.
Office Manager
King Kullen Grocery Co., Inc.
09.2011 - 04.2016
Answered incoming calls for the customer service department and made sure to ensure customer satisfaction
Prepared Monthly Reports for the accounting department summarizing the use of manufacturer's coupons
Managed the cash database system, and provided daily input and scanning of office checks and cash to ensure proper accounting
Processed reports for office payroll hours, prepared office payroll checks and notices for distribution
Responsible for the creation and processing of Workman's Comp claims as well as disability and no-fault claims
Managed office supply inventory which included ordering, distributing, and replenishing supplies for the main office and all stores.
Technician
Avon Center for Consumer Science
02.2002 - 06.2005
Product testing and evaluation, conducted experiments to assess product safety, efficacy, and consumer satisfaction
Studied the chemical composition of skincare, haircare, and cosmetics to ensure they meet regulatory standards
Analyzed consumer trends, preferences, and feedback to help develop new beauty products
Ensured products met industry standards for texture, scent, stability, and overall performance
Worked alongside chemists, dermatologists, and marketing teams to refine formulations
Verified products to meet safety regulations and labeling requirements
Gathered and analyzed real-world usage insights to improve formulas
Tested the durability and environmental impact of packaging materials
Contributed to creating new beauty technologies and formulations
Education
Associates - marketing/business
Berkley College
Paramus, New Jersey
Skills
Microsoft Word, Excel, Outlook, ADP, Quickbooks, Microsoft Teams and Customer Service
Timeline
Office Manager
Turbine Control Consulting Services Inc.
08.2023 - 02.2025
Front Desk Administrator
Crest Hollow Country Club
02.2023 - 08.2023
Administrative Assistant / Inventory Coordinator
LNK
09.2018 - 06.2023
Administrative Assistant
Sprint Enterprises
04.2016 - 02.2017
Administrative Assistant
Copiague Commons
02.2016 - 03.2018
Office Manager
King Kullen Grocery Co., Inc.
09.2011 - 04.2016
Technician
Avon Center for Consumer Science
02.2002 - 06.2005
Associates - marketing/business
Berkley College
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