Summary
Overview
Work History
Education
Skills
Timeline
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Eleanor Madel

High Point,NC

Summary

Professional property management and Human Resource expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals. Ability to drive positive change and improving organizational efficiency. Expertise in employee relations, talent management, and strategic planning. Known for fostering team collaboration and delivering results, adapting to evolving business needs. Skilled in conflict resolution, policy development, and workforce planning, with reliable and flexible approach to problem-solving.

Overview

8
8
years of professional experience

Work History

Property Manager

Unicorn Properties
05.2024 - Current
  • Handled tenant complaints promptly and appropriately. Communicate and coordinate repairs with third party vendors.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Lead leasing and maintenance team through daily tasks.
  • Coordinate fire and flood repairs with general contractors, restoration, and electrical teams. Adhering to city permits and regulations.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Assistant Property Manager

Asset living
04.2020 - 05.2024
  • Maintain resident ledgers of 264 unit property.
  • Perform mid-month as well as month-end accounting.
  • Scan, process, and deposit all bank checks.
  • Update the property owners through delinquency trackers and MMR.
  • Perform all resident move ins and outs through OneSite system.
  • Oversee all leasing functions as well as maintenance staff.
  • Assist in mediating all resident concerns, maintaining a feeling of value.
  • Work closely along side third party vendors.
  • Promote and preserve a safe office environment.

Human Resources Representative

Universal Studios
01.2017 - 04.2020
  • Provide benefit enrollment education remotely.
  • Develop strong rapport with employees by creating a safe environment.
  • Implement company policies and procedures.
  • Assist in special marketing, events, and bonuses.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
  • Liaised between multiple business divisions to improve communications.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Streamlined recruitment processes for faster and more efficient hiring of top talent.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing through Quickbook.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Education

Bachelors of Arts - Experimental Psychology, Counseling

University of South Carolina
06.2018

Skills

  • Property management
  • Payment collection
  • Customer service-focused
  • Staff management
  • Exceptional oral and written communication skills
  • Financial budgeting and reporting
  • Marketing and advertising
  • Software utilization
  • Database management
  • Employee relations
  • Payroll management
  • Onboarding

Timeline

Property Manager

Unicorn Properties
05.2024 - Current

Assistant Property Manager

Asset living
04.2020 - 05.2024

Human Resources Representative

Universal Studios
01.2017 - 04.2020

Bachelors of Arts - Experimental Psychology, Counseling

University of South Carolina

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