ELEANOR MAGALLANES
San Pablo,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Visual Services Assistant II
Kaiser Permanente
Richmond, CA
07.1997 - Current
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Measured and recorded visual acuity and color vision testing.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Works well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
Education
Psychology
Holy Names University
General Studies
Contra Costa College
San Pablo, CAHigh School Diploma - undefined
Pinole Valley High School
Pinole, CA01.1992
Skills
- Team Goals (champion for UBT and Wellness activities)
- Staff scheduling
- Provides continuous Improvement Projects
- Problem Resolution
- Lead Team Support
- Workflow optimization
- Goal setting
- Managing office supply inventory
- Staff development and training
- New hire orientation
Certification
- Certified Ophthalmic Assistant, Jcahpo - 2018
- Certified Medical Assistant, Bryman College - 1997
Timeline
Visual Services Assistant II
Kaiser Permanente
07.1997 - Current
General Studies
Contra Costa College
High School Diploma - undefined
Pinole Valley High School
Psychology
Holy Names University