Eleanor Owens
Sneads Ferry,US
Summary
Multitalented professional with experience in both public and private sector administrative support in a remote setting. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Willow ABA
Work From Home Office To Wilmington, NC
07.2024 - Current
- Conduct comprehensive functional behavior assessments to identify antecedents and consequences influencing behaviors
- Develop and implement individualized behavior intervention plans, focusing on positive reinforcement strategies and skill development
- Collect and analyze data to evaluate the effectiveness of behavior plans and make necessary adjustments for optimal client progress
- Collaborated with other professionals to provide comprehensive care for each client's unique needs.
- Developed positive relationships with clients and their families to ensure successful treatment outcomes.
- Monitored client progress and documented data on a daily basis.
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
Automated Logistical Specialist
United States Army National Guard
Work From Home Office To Beardstown, US
10.2016 - Current
- Supervision of 2 to 9 people in each section and have personnel interaction on a daily basis
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Responsible for property book accuracy of organization; keeping everything up to date
- Maintained confidential records and files related to executive operations.
- Acted as a liaison between superiors and internal and external stakeholders to facilitate communication flow.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Assisted in organizing conferences, seminars and other events as directed by the superiors.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Conducted research on various topics as requested by superiors.
- Scheduled and arranged travel and hotel reservations for meetings and training events.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Handled confidential information with discretion and integrity.
Logistics Coordinator
PPG
Work From Home Office To Hannibal, US
02.2022 - 07.2024
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Processed and entered customer orders into the database and provided proactive customer service for accounts
- Tracked orders and notified customers of status or potential delays
- Verified accurate account invoicing through collaboration with the accounting department
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Generated documentation and information required for customer shipments
- Managed system support functions to set priorities and service levels expectations
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule
- Produced weekly status reports detailing logistic operations and problems
- Maintained damaged goods records, backorder logs and applicable regulatory reporting
- Responsible for allocation of SKU product for shipment.
Warehouse Associate
Amazon
City of Saint Peters, US
11.2021 - 01.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Alternate goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked
- Prepared orders for shipment by picking, packing and labeling merchandise
- Worked safely around moving machinery
- Checked packages and merchandise for damage and notified vendors
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Nanny
Stokes Family
St Louis, US
08.2020 - 11.2020
- Built positive and nurturing environments to support child social and emotional growth
- Organized and cleaned home after activities by picking up toys and straightening up the playroom
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Assisted with light housekeeping duties as well as running errands
- Prepared tasty, healthy meals for children to encourage good eating habits
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
- Engage with children on an age-appropriate level
Deli Clerk
Niemann Foods
Hannibal, US
03.2019 - 04.2020
- Promoted new or high-value food items by creating attractive displays in cases and other customer facing areas
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Listened to customer requests and suggested additional menu items as appropriate to upsell products
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
- Made food according to standard recipes with requested changes for customer satisfaction
- Greeted customers at the counter to fulfill requests and answer questions
- Delivered exemplary customer service to guests, even in peak business periods to promote retention
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Sales Associate
JCPenney
Hannibal, US
05.2019 - 09.2019
- Engage with customers to build rapport and loyalty
- Helped customers locate products and checked the store system for merchandise at other sites
- Prepared merchandise for the sales floor by pricing or tagging
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Greeted customers, offered assistance in finding requested items and carried merchandise to the checkout line
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Increased sales by offering advice on purchases and promoting additional products
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
Education
Bachelor of Science - Psychology
University of Illinois Springfield
Springfield, IL06-2025
High School Diploma -
Western High School
Barry, IL, US05.2018
Skills
- Work from Home Experience
- Time Management
- Document handling
- Scheduling
- Office Management
- Customer Service
- Business Administration
- Project Oversight
- Product Availability
- Flexible thinker
- Strategic Planning
- Administrative Support
- Business Writing
- Database Management
- Schedule Management
- Phone Etiquette
- File Organization
- Executive Support
Certification
- Secret Security Clearance
- BLS Cert
- Information Security
- Cyber Security
Personal Information
- Authorized To Work: US for any employer
Languages
English
Professional
References
References available upon request.
Accomplishments
- Supervised team of 9 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
401k matchPaid time offWork-life balanceQuote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Behavioral Technician
Willow ABA
07.2024 - Current
Logistics Coordinator
PPG
02.2022 - 07.2024
Warehouse Associate
Amazon
11.2021 - 01.2022
Nanny
Stokes Family
08.2020 - 11.2020
Sales Associate
JCPenney
05.2019 - 09.2019
Deli Clerk
Niemann Foods
03.2019 - 04.2020
Automated Logistical Specialist
United States Army National Guard
10.2016 - Current
- Secret Security Clearance
- BLS Cert
- Information Security
- Cyber Security
Bachelor of Science - Psychology
University of Illinois Springfield
High School Diploma -
Western High School
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