Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
Consulate Health Care
New Port Richey, FL
06.2010 - 12.2012
Provided administrative support to various departments within the organization.
Answered phones and routed calls to appropriate personnel.
Organized and maintained filing systems for sensitive documents.
Developed successful filing system to increase ability to retain and recover documents, reports and records.
Compiled data from multiple sources into spreadsheets or databases for analysis.
Coordinated internal meetings, including scheduling, logistics, and catering.
Responded to customer inquiries via phone or email in a professional manner.
Ordered office supplies as needed to maintain adequate inventory levels.
Home Health Aide
Arcadia Health Care
Holiday, FL
01.2008 - 01.2012
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Participated in developing individualized care plans based on medical orders and assessments.
Recognized emergency situations and implemented appropriate procedures.
Maintained confidentiality of patient information at all times, as per HIPAA regulations.
Helped clients stay happy and healthy by providing mental and emotional support by providing companionship and monitored the health condition of clients.
Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Monitored vital signs, such as temperature, pulse rate, and blood pressure.
Assisted with personal care activities, such as bathing, dressing and grooming.
Certified Nursing Assistant
Windsor Woods Convalescent Center
Hudson, FL
01.2008 - 12.2010
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Participated in educational programs related to nursing assistant skills development.
Assisted with admission procedures such as gathering personal data from the patient's chart.
Answered signal lights, bells or intercom systems to determine resident needs.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.