Eleanor Shull
Ketchikan,AK
Summary
Dynamic and dedicated professional with a proven track record at Simply Salmon, excelling in customer service and conflict resolution. Adept at fostering positive relationships and enhancing team collaboration, I leverage strong problem-solving skills to ensure customer satisfaction and operational efficiency. Committed to creating welcoming environments and delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Simply Salmon
05.2024 - Current
- Collaborated with team members to ensure seamless daily operations and exceptional customer service
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and repeat business
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Monitor/Receptionist
Ketchikan Recreational Center
09.2023 - 11.2023
- Monitored compliance with safety regulations to ensure operational integrity.
- Coordinated with team members to streamline workflow processes and enhance efficiency.
- Implemented quality control measures to maintain high standards of performance.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Resolved conflicts and addressed issues promptly to maintain a positive work environment.
- Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
Camp Counselor
Ketchikan Gateway Borough
06.2023 - 08.2023
- Supervised daily activities for campers, ensuring a safe and engaging environment.
- Facilitated team-building exercises to promote cooperation and social skills among participants.
- Monitored camper behavior, providing guidance and conflict resolution as needed.
- Assisted in training new counselors on safety protocols and program execution.
- Communicated effectively with parents regarding camper progress and concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Sales Associate
The Mill at Ward Cove
03.2021 - 10.2022
- Resolved customer inquiries promptly, fostering positive relationships.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Ketchikan High School
Ketchikan, AKSkills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Complex Problem-solving
- Adaptability and resilience
- Conflict resolution techniques
- Team collaboration aptitude
- Effective communication
- Multitasking
- Friendly and helpful
- Reliable and responsible
Timeline
Retail Assistant
Simply Salmon
05.2024 - Current
Monitor/Receptionist
Ketchikan Recreational Center
09.2023 - 11.2023
Camp Counselor
Ketchikan Gateway Borough
06.2023 - 08.2023
Sales Associate
The Mill at Ward Cove
03.2021 - 10.2022
High School Diploma -
Ketchikan High School
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