Eleanor Wallace
Canton,CT
Summary
A highly motivated individual in any job I have obtained. Dedicated in helping individuals in the restaurant business, as well as in the real world. With experiences from being on Varsity Track and Field and Varsity Volleyball for four years, I am a great teammate in any setting.
I offer warm and approachable demeanor, being eager to learn and grow in dynamic job environments. I bring foundational understanding of customer service principles and can quickly adapt to new systems and processes.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess/Expo Runner
American Flatbread
Canton, CT
09.2023 - Current
- Welcomed and seated guests, ensuring efficient table turnover and positive dining experiences.
- Managed reservation system to optimize seating arrangements and accommodate large parties effectively.
- Collaborated with kitchen staff to communicate wait times, enhancing guest satisfaction and service flow.
- Trained new host/expo staff on operational procedures and customer service standards for consistent guest interactions.
- Monitored dining area for cleanliness, ensuring compliance with health standards.
- Helped maintain a fast flowing kitchen by cutting and bringing food to customers
Cashier
Ski Sundown
New Hartford, CT
12.2022 - 03.2023
- Cashier in the food court - helped check out customers quick and efficiently
- Assisted customers with product inquiries and provided information on services.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
Education
High School Diploma -
Canton High Schools
Canton, CTBachelor of Arts - Psychology
University of St. Thomas
Saint Paul, MN05.2029
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Good communication skills
- Cash handling
- Handling complaints
- Guest relations
- Judgment and decision making
Accomplishments
- 3 year Varsity Volleyball Teammate and Senior year captain
- 4 year Track and Field Teammate
- High Honor Roll in High School
Timeline
Restaurant Hostess/Expo Runner
American Flatbread
09.2023 - Current
Cashier
Ski Sundown
12.2022 - 03.2023
High School Diploma -
Canton High Schools
Bachelor of Arts - Psychology
University of St. Thomas