Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Eleanor Walsh

Columbus,OH

Summary

I am a hardworking individual who boasts a solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Looking to gain experience in patient care while I further my education.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Raising Cane's
Columbus, Ohio
01.2025 - Current
  • Greeted customers with a friendly demeanor and provided excellent service.
  • Processed customer orders accurately using point-of-sale systems.
  • Maintained cleanliness and organization of front counter area throughout shifts.
  • Managed cash register and handled financial transactions efficiently.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Monitored inventory levels and restocked supplies as needed for service continuity.
  • Cleaned work areas regularly throughout shift including counters, equipment, floors.

Manager

The Cheesecake Girl
Columbus, Ohio
10.2024 - Current
  • Managed team schedules and assignments for optimal staff coverage.
  • Developed training programs for new employees on service standards.
  • Oversaw daily operations of bakery and café to ensure smooth workflow.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated POS systems to process sales transactions both in-store and online orders.
  • Maintained updated knowledge through continuing education and advanced training.

DISPATCHER

Ultra EMS
Powell, OH
01.2023 - 06.2024
  • Monitored the dispatch board and adjusted call priorities regularly based on caller needs.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Worked closely with the transportation supervisor to dispatch and assign loads.
  • Supervised driver dispatching, route planning, and vehicle tracking for over four drivers.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word-of-mouth.
  • Leveraged GPS devices and computer programs to plan routes, update customers, or advise drivers about upcoming issues.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.

ASSOCIATE

Panera Bread
Delaware, OH
12.2019 - 01.2023
  • Answered customer questions and provide store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Arranged and stocked new merchandise following placement directions.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Promoted sales initiatives to support the company brand.

Education

Bachelor of Arts - Psychology

Capital University
Columbus, OH
08-2026

High School Diploma -

Olentangy Berlin Highschool
Delaware, Ohio
05.2022

Skills

  • Critical Thinker
  • Training New Hires
  • Customer Service
  • Indirect Patient Care
  • Medical Terminology
  • Supplies monitoring and restocking
  • Health code compliance
  • Medical terminology knowledge
  • Medical Records Management
  • Problem-solving
  • CPR
  • HIPAA Compliance
  • Valid Ohio Driver's License
  • Lab Equipment Setup
  • Patient-Handling Equipment
  • Vital Sign Monitoring

Certification

  • CPR Certification
  • BLS Certification
  • Certified EMT Basic, August 2023- Present
  • Psychology Undergrad Student, Capital University

Affiliations

  • Capital Women's Lacrosse Team

Timeline

Crew Member

Raising Cane's
01.2025 - Current

Manager

The Cheesecake Girl
10.2024 - Current

DISPATCHER

Ultra EMS
01.2023 - 06.2024

ASSOCIATE

Panera Bread
12.2019 - 01.2023

Bachelor of Arts - Psychology

Capital University

High School Diploma -

Olentangy Berlin Highschool

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