Eleanor Wright
Seattle,WA
Summary
Excellent reputation for resolving problems and improving customer satisfaction. Hospitality/ Healthcare Worker with successful experience in customer service and coordinating. Strengths in instructing and time management backed by training in dental. Enthusiastic about this job and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of skills and training required in this field. Motivated to learn, grow and excel.
Overview
5
5
years of professional experience
Work History
Receptionist
Massage Envy
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Dental Assistant
Essence Of Dentistry
09.2021 - 09.2022
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Collected at appointments, checked insurance coverage, and scheduled appointments.
Piano Teacher
Self-employeed
11.2019 - 02.2021
- Developed lesson plans, selected course materials and prepared assignments.
- Evaluated and graded student performance, homework assignments, projects and tests.
Hospitality Assistant
Airbnb
08.2018 - 09.2020
- Accurately identified and resolved customer complaints concerning food or lodging.
- Filed incident reports and handled inappropriate behavior to document problems and disturbances.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Collaborated with various team members to meet guests' requests.
- Developed and executed strategies to improve customer experience in hospitality settings.
- Tracked, monitored and recorded purchasing, overtime and maintenance expenses.
Education
Associate of Arts - Sociology
Lake Washington Institute of Technology
Kirkland, WA09.2025
High School Diploma -
Shorecrest High School
Shoreline, WA06.2021
Skills
- Group and individual instruction
- Progress Reporting
- Scheduling
- Good listening skills
- Property management
- Customer support
- Excellent work ethic
Timeline
Receptionist
Massage Envy
09.2022 - Current
Dental Assistant
Essence Of Dentistry
09.2021 - 09.2022
Piano Teacher
Self-employeed
11.2019 - 02.2021
Hospitality Assistant
Airbnb
08.2018 - 09.2020
Associate of Arts - Sociology
Lake Washington Institute of Technology
High School Diploma -
Shorecrest High School
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