Eleanore Gershenson
San Mateo,CA
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
32
32
years of professional experience
Work History
Office Manager
Hope Evangelical Lutheran Church
07.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Sales Manager
Ah Sam Florist
01.2012 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Floral Manager
Safeway
02.1993 - 09.2012
- Mentored junior staff members, fostering a positive team environment and improving overall performance.
- Trained employees on customer order taking and basic floral arranging.
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
- Decreased shrink by [Number]% through close monitoring of department.
- Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Education
Associate of Arts -
College of San Mateo
San Mateo, CASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling and calendar management
- Administrative support
- Clerical support
- Relationship building
- Office management software
- Computer skills
- Problem resolution
- Teamwork and collaboration
- Good judgment
Timeline
Office Manager
Hope Evangelical Lutheran Church
07.2020 - Current
Sales Manager
Ah Sam Florist
01.2012 - Current
Floral Manager
Safeway
02.1993 - 09.2012
Associate of Arts -
College of San Mateo
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