Benjamin Croteau
Jacksonville,United States
Summary
Hard working dependable passionate chef and kitchen leader with over 12 years experience of high volume fine dining cuisine. An artist dedicated to serving the best quality food possible while maintaining customer satisfaction and fast pace.
Seeking the right full-time position that offers professional challenges and shares the same love for fresh local ingredients.
Overview
5
5
years of professional experience
Work History
Sous Chef
Jacksonville Inn
09.2023 - 06.2024
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
- Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
Chef
Massey's Bar & Grill
02.2023 - 08.2023
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- created seasonal menus
- Developed and maintained relationships with customers and suppliers through account development.
Chef De Cuisine
Jacksonville Inn
01.2022 - 01.2023
- Established and updated staff schedules and assignments to optimize coverage of peak times.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Maintained well-organized mise en place to keep work consistent.
- Prepared meals from scratch using fresh ingredients,to create popular recipes to generate repeat business.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- improved recipes and organization
- creating individual station par sheets to eliminate food waste and maximize time efficiency
- Optimized kitchen workflow by delegating tasks according to individual strengths, resulting in faster ticket times during peak hours.
- Maintained high levels of sanitation and cleanliness, adhering to strict health code regulations and ensuring a safe working environment.
Sales Manager
Nifty Valley Farm
08.2019 - 04.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Lead Line Cook
Gilda's Restaurant
12.2019 - 03.2020
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Associate of Science - Business Management
Bristol Community College
Fall River, MA05.2010
Skills
-Time efficiency of setting up line stations
-kitchen organization and time management
-easily adaptable to new menus and kitchens
-recipe development and quality improvement
-food safety oversight, proper rotation/storage
-control of expenses and food waste
-problem solving and decision making
-catering menus and event planning
-food ordering and inventory
-prep lists/planning ahead to set up for success
-sourcing local food for dinner specials
Timeline
Sous Chef
Jacksonville Inn
09.2023 - 06.2024
Chef
Massey's Bar & Grill
02.2023 - 08.2023
Chef De Cuisine
Jacksonville Inn
01.2022 - 01.2023
Lead Line Cook
Gilda's Restaurant
12.2019 - 03.2020
Sales Manager
Nifty Valley Farm
08.2019 - 04.2021
Associate of Science - Business Management
Bristol Community College
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