Eleanor K Balogh
La Plata,MD
Summary
HighlyTalentedBusiness Owner with excellent marketing, customer service and facility oversight skills and more than 12 years of business ownership experience. Highly effective and comfortable working with people at all levels. Offering excellent communication and good judgment.
Analytical problem-solver seeking Client/ Customer Care position to apply expertise.scheduling, time management, assignment prioritization
Committed Home Health Care Aid offers 2 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping. Dedicated to offering comprehensive personal support.Strong knowledge of emotional, physical and social support strategies.Healthcare professional and home companion with strong history of providing support to clients.Dedicated Home Health Care professional with history of meeting company goals utilizing consistent and organized practice.
20 plus years expierence Providing knowledge of project support, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Enthusiastic profesional eager to contribute to team success through hard work, attention to detail.
- Organization.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Owner
B&E Containers
Simi Valley
07.2010 - Current
- Managed day-to-day business operations.
- Aligned branding initiatives and sales strategies with client goals.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Evaluated suppliers to maintain tight cost controls and maximize business operational performance.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Home Health Aide
Visiting Angles
San Diego, CA
02.2021 - 12.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in logbooks, journals and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Supervised daily activities and provided assistance to staff.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
- Provided mobility assistance such as walking and regular exercising
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Provided transportation and appointments management
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Completed entries in logbooks, journals and care plans to accurately document and report patient progress
- Assisted disabled clients to support independence and well-being
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Developed rapport to create safe and trusting environment for care
Customer Service Representative/Cashier
Pavilions Grocery Store
Oak Park, CA
01.2001 - 08.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Learned ICC and Front End Supervisor positions and provided backup at key times.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Collected and authorized payments of guests
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked flexible schedule and extra shifts to meet business needs
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Reviewed weekly sales ads and monitored price changes
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked closely with shift manager to solve problems and handle customer concerns
- Checked identification for proof-of-age for alcohol and tobacco sales
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Education
No Degree - Real Estate
Real Estate Express
Online 07.2022
High School Diploma -
Stadium
Tacoma, WA06.1986
Skills
- Family Support and Instruction
- Emotional Support and Companionship
- Observation Communication
- Verbal and Written Communication
- Prescribed Exercises
- Performance Assessment
- Activities of Daily Living (ADLs)
- Patient and Compassionate
- Time Management
- Records Management
- Client Relationship and Rapport
- Disability Support
- Decision Making
- Healthy Lifestyle Promotion
- Problem Resolution
- HIPAA Compliance
- Fall Prevention
- Physical Bracing
- Multitasking and Prioritizing
- Dementia Care
- Conflict Resolution
- Safety Monitoring
- Elder Care
- Client Transportation
- Stroke Patient Care
Certification
- HHA - Home Health Aide
- Non -Medical Caregiver Training, In The Know Caregiver Training - 8 Hours
- Certified Sexual Harassment (ITK 1040060), In the know Caregiver Training - 1 hour
- Send Me An Angel-Part 1, Visiting Angels - 1.5 hours
- Following the Plan of Care, Visiting Angels - 1 Hour
- Professional Boundaries, Visiting Angels - 0.5 Hour
- CoronaVirus/Covid-19 Caregiver Education, Visiting Angels - 1 Hour
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Aide
Visiting Angles
02.2021 - 12.2021
Owner
B&E Containers
07.2010 - Current
Customer Service Representative/Cashier
Pavilions Grocery Store
01.2001 - 08.2019
No Degree - Real Estate
Real Estate Express
High School Diploma -
Stadium
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