Reliable Administrative Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with a background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Support Assistant
University Of Illinois At Urbana-Champaign
12.2023 - Current
Provided administrative support for the SNAP-Ed program that covered Pulaski, Alexander, Massac, and Union County in Southern Illinois.
Utilized social media such as Facebook, HootSuite, Twitter, and TikTok to provide updates about university news such as award winners, job openings, important upcoming dates, and community engagement.
Created and distributed press releases to all of the university’s media outlets via mass mail and Email+.
Utilized Canva & Adobe Acrobat to create marketing material for all unit matters which included job postings, club flyers, videos for social media, etc.
Created surveys and analyzed the results using Qualtrics.
Conducted criminal background checks at the state level via HireRight and Child Abuse/Neglect checks (CANTs) for a potential volunteers for 4-H programs.
Compiled annual reports that highlighted all of the unit’s most statistics and important moments from the last fiscal year.
Edited and updated the unit website utilizing Webtools.
Plant Technician
Procter & Gamble
03.2022 - 12.2023
Operated, cleaned, and maintained high-speed converting & packing equipment.
Kept equipment and designated owned area clean and well-stocked with tools and necessities cleaning supplies.
Adhered to all safety practices included wearing proper PPE, steel-toe boots, and locking/tagging out.
Matched identification numbers to the process order number sheet to make sure the correct material is being produced.
Worked 12.5 hour rotating swing shifts with minimal supervision.
Ordered material using RTCIS (Real Time Computer Information Systems) and verified accuracy by matching unique product numbers to specific product orders based a store’s requested product order.
Completed visual and measurable quality checks using programs such as Proficy, Veeva, ENOVIA, and Product Based Quality Assurance; these programs included measuring the weight, functionality, appearance, and symmetry of the product and entering that data periodically into a computer system.
Developed and utilized troubleshooting guides named “Current Best Approach” brochures to fix defective equipment and complete specific computer terminal sequences required for safe start-up processes.
Participated in weekly safety meetings to ensure proper safety practices are being followed and discussed any incidents that occurred at other facilities; preventative plans were developed after discussing additional incidents.
Controlled processes such as weight, product functionality, and product appearance through computer terminals connected to high-speed case packers, high-temperature glue tanks, and converting equipment.
Use of general hand tools and material handling equipment such as wrenches, ratchets, screwdrivers, drills, pallet jacks, hydraulic manipulators, air-wrenches, clamp trucks, cherry-pickers, etc.
Maintained computerized audit records for different elements of converting equipment to ensure equipment stays at centerline, gauges are reading accurately and are functioning correctly.
Completed independent behavioral safety audits once a week to ensure that safe practices are being followed such as wearing correct PPE and using proper lockout/tag-out procedures.
Achieved a record Process Reliability score of 84.3% which ranked #4 in the globe in October.
Recognized in September & November for having the least amount of zero-ups, breakdowns, and lowest amount of scrap in designated area.
Senior Administrative Assistant
Southeast Missouri State University
11.2019 - 03.2022
Provided full administrative support to the Office of the Vice Provost and the Dean of Graduate Studies.
Oversaw the Vice Provost’s schedule which included meetings with graduate students, faculty, staff, and booking off-campus events.
Greeted visitors and maintained a friendly and welcoming office environment.
Answered multiple telephone lines and served as a liaison for inquiries about graduate programs.
Utilized various computer applications, including Microsoft Word, Outlook, Teams, Excel, and Access.
Drafted letters to students and different organizations regarding grant funding for institutional research and development.
Organized travel arrangements for educational conference attendees which included lodging, flights, and rental cars.
Assisted with academic program and curricular changes within the University and their submissions to Missouri Department of Higher Education and the Higher Learning Commission.
Provided support for institutional accreditation needs and assessment efforts.
Processed budget transactions for Provost, Vice Provost, and Graduate Offices.
Organized, attended, and recorded meeting minutes for Graduate Council meetings.
Coordinated the graduate transfer assistantship process’ annual orientations and other on-campus activities including Show Me Day and Family Weekend.
Organized, attended, and recorded minutes for various committees including but not limited to: Academic Assessment, General Education Council, Information Technology, Center for Strategic and International Studies (CSIS) Experience, Funding for Results, and other many other university initiatives.
Served on several search committees assistant in the hiring process of potential staff members.
Provided electronic data and summaries from university database system(s).
Research Scientist / Senior Postdoctoral Fellow at University of Illinois at Urbana-ChampaignResearch Scientist / Senior Postdoctoral Fellow at University of Illinois at Urbana-Champaign