Elecia Brown-Lewis
Porter,Texas
Summary
Dedicated HR professional with expertise in talent acquisition, sourcing, onboarding, and compliance. Proven track record in building candidate pipelines and managing full-cycle recruitment and streamlining processes across diverse industries. Skilled in providing comprehensive support across all areas of the Human Resources Department.
Overview
12
12
years of professional experience
Work History
HR Claims Specialist
Administaff, Inc. (now Insperity)
- Managed unemployment claims from start to conclusion within 7 day turnaround
- Managed high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
Human Resources/Recruiter
US Logistics Solutions
05.2022 - 01.2024
- High Volume Sourcing/Recruiting Candidates for multiple roles while Creating strong working relationships with Terminal managers and other team members, obtaining job requisition details
- Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Partnered with hiring managers to clarify position requirements, ensuring accurate job descriptions and candidate expectations.
- Utilized social media platforms effectively as a tool for sourcing candidates across various industries and functions.
- Conducted multiple recruiting events to grow passive talent pipeline to prepare for future hiring needs.
Resource Professional
Tapfin (ManPower Group)
05.2021 - 03.2022
- Create strong working relationships with Client managers and other team members, building a partnership that develops credibility and successful results
- Established strong vendor relationships, securing advantageous pricing structures for critical resources.
- Coordinated cross-functional teams in the successful execution of large-scale projects, optimizing resource utilization.
- Collaborated with management to establish resource allocation strategies aligned with organizational goals.
- Evaluated personnel needs across various departments to optimize staffing levels while minimizing labor costs.
MSP HR Operations Coordinator
Guidant Global/Impellam North America-Houston
11.2019 - 05.2021
- Create strong working relationships with Client managers and other team members, building a partnership that develops credibility and successful results
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
HR Administrator
Dagen Personnel/ Cactus Wellhead (Oil & Gas)
10.2017 - 05.2018
- Responsible for new hire onboarding start, creating processes and policy implementation
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
Director
All Occasions Event Hall
05.2014 - 04.2018
- Contract negotiating with potential customers
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored expenditures to mitigate risk of overages.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
HR Administrator
ISS Facility Services
07.2012 - 11.2014
- Conducted onboarding and orientation process for new hires for multiple state job sites
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Served as knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
- Contributed to development of compensation packages that were competitive within the industry while adhering to budgetary constraints.
- Coordinated technical training and personal development classes for staff members.
Education
Bachelor of Science - Business/Human Resources
SNHU Southern New Hampshire University
Online01.2011
Associates Degree - Paralegal Studies
Herzing University
Metairie, LA01.2001
Skills
- Fieldglass
- Success Factor
- JDE
- SAP
- Service Now
- ADP- Workforce Now
- Clear Company
- Indeed
- Oracle
- Kronos
- Microsoft Office
- Salesforce
- SHRM Member
- Career Coaching Certificate
- Tenstreet
- Full Cycle Recruiting
- Onboarding/Offboarding
- Time Management
- Analytics/ Reports
- Project Management
- Unemployment Claims
- Event Planning/Coordinating
- Digital and Social Media Marketing
- Remote Worker
Timeline
Human Resources/Recruiter
US Logistics Solutions
05.2022 - 01.2024
Resource Professional
Tapfin (ManPower Group)
05.2021 - 03.2022
MSP HR Operations Coordinator
Guidant Global/Impellam North America-Houston
11.2019 - 05.2021
HR Administrator
Dagen Personnel/ Cactus Wellhead (Oil & Gas)
10.2017 - 05.2018
Director
All Occasions Event Hall
05.2014 - 04.2018
HR Administrator
ISS Facility Services
07.2012 - 11.2014
HR Claims Specialist
Administaff, Inc. (now Insperity)
Bachelor of Science - Business/Human Resources
SNHU Southern New Hampshire University
Associates Degree - Paralegal Studies
Herzing University
Similar Profiles
Amber DiazAmber Diaz
Senior Sales Process Specialist at Insperity (Formerly Administaff)Senior Sales Process Specialist at Insperity (Formerly Administaff)
Jessica BlancJessica Blanc
Software Project Implementation Analyst, ATS at InsperitySoftware Project Implementation Analyst, ATS at Insperity
Meghan WarrenMeghan Warren
HR Administrative Compliance Coordinator at InsperityHR Administrative Compliance Coordinator at Insperity
Lizbeth VasquezLizbeth Vasquez
Server at Woodlands ResortServer at Woodlands Resort
Taylor WhighamTaylor Whigham
Sales Associate at Specs Wine And LiquorSales Associate at Specs Wine And Liquor